What are the responsibilities and job description for the Northwood Ravin is hiring: Community Manager- Palladian Place in Durham position at Northwood Ravin?
Job Details
Job Location
Palladian Place - Apartment Community - Durham, NC
Position Type
Full Time
Education Level
High School
Travel Percentage
Up to 25%
Job Shift
Monday through Friday, Some Weekends
Job Category
Management
Description
Property Website :
Embracing a harmonious blend of nature's splendor and pet-friendly living, Palladian Place invites you to become a cherished member of our warm and welcoming community.
Schedule : M-F ; evenings and weekends as needed
Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast. At Northwood Ravin, every member of our organization is united by a shared commitment to create the best-in-class residential experience. Guided by our core values of creativity, integrity, and an all-in culture, we empower individuals to reach their fullest potential professionally and personally. We cultivate a culture of excellence, innovation, and inclusivity by fostering strong collaborative relationships within our team. Northwood Ravin is dedicated to delivering unparalleled service to the residents we house and the communities we create.
Primary Responsibilities :
As a Community Manager at Northwood Ravin, you lead with pride and passion, driving the success of the community through operational excellence, financial performance, and exceptional experience. You bring your love for people and apartment living to work every day, overseeing all aspects of the community's operations. Your leadership ensures the seamless execution of daily, weekly, and monthly goals across leasing and service teams while fostering a community environment that residents are proud to call home.
As aCommunity Manager, your primary responsibilities include :
- Lead by example, embodying the core values and culture of Northwood Ravin to inspire your team.
- Motivate and coach the team to effectively execute sales, marketing, and operational activities that achieve occupancy and retention goals.
- Foster a positive, collaborative work environment where all team members are encouraged to share knowledge and grow professionally.
- Manage the financial performance of the community by executing strategies to meet goals.
- Assist with the preparation and implementation of the annual budget, ensuring expenses are controlled and additional income opportunities are identified.
- Review and analyze financial reports to track performance and adjust strategies as needed to meet or exceed targets.
- Cultivate strong relationships with residents, addressing concerns and ensuring a positive living experience.
- Execute resident retention strategies to foster long-term satisfaction and loyalty.
- Handle escalated resident concerns, leading resolution efforts to maintain a high level of resident satisfaction.
- Oversee property operations, ensuring the community is maintained to high standards and all policies are effectively enforced.
- Ensure marketing efforts, including outreach, social media, and community events, are executed consistently to boost brand awareness and occupancy.
- Provide accurate and timely financial and operational performance reports clearly explaining trends and variances.
- Maintain open communication with all team members to align goals and ensure smooth operations.
- Being available to work weekends as needed.
What you bring to the role :
What our culture brings to you :
When you join Northwood Ravin , you are not just taking a job but becoming part of a community that values your well-being and professional growth. Our team members are at the heart of our success, and we are committed to supporting and growing you.
In addition to our award-winning culture, we offer a comprehensive benefits package focused on career growth, health and wellness, retirement, and family support so you can thrive professionally and personally.
Northwood Ravin is an equal opportunity employer.
