What are the responsibilities and job description for the Campus Store / Welcome Center Assistant (part-time/884 hours/year) @ Northwood T position at Northwood Technical College?
| Category | Office & Technical Support | Position Type | Regular Part-Time | Remote | No |
Northwood Technical College is seeking applications from qualified candidates for a part-time Campus Store/Welcome Center Assistant at the Superior Campus.
This position serves as a vital point of contact for students, faculty, staff, and visitors, combining the responsibilities of a Campus Store Cashier, book pickup with those of a Welcome Center Representative. This individual provides exceptional customer service, assists with purchases and inquiries, offers campus information and directions, and maintains a welcoming and efficient environment.
- Collaboration - Value relationships that enhance learning and promote economic development.
- Innovation - Embrace the latest theories and technologies to support student and community success.
- Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
- Community - Value our deep connections to our communities by working together to provide solutions through student success.
- Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
- Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
- Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
- Greet and assist customers with purchases, inquiries, and returns
- Operate cash register and POS system accurately and efficiently
- Check in and shelve shipments of textbooks and general merchandise.
- Assist with inventory management, including stocking shelves, maintaining product displays.
- Assist students with textbook purchases, course material selection and online ordering process.
- Act as a first point of contact for campus visitors, providing directions and general information
- Answer phone calls and respond to email inquiries in a timely manner.
- Maintain a welcoming and informative welcome center.
- Other duties as assigned.
Degree & Experience Required:
- Associate's degree (or two years post-secondary education) in related field or equivalent*
*Equivalent educational/occupational experience may be a high school diploma plus 2 years of relevant experience
Knowledge, Skills, and Abilities:
- Ability to communicate effectively both written and verbally
- Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
- Ability to contribute to a team environment while maintaining positivity and professionalism
- Strong customer service skills that focus on creative problem solving
- Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
- Ability to obtain driver's license and insurance coverage in accordance with College policy
Preferred:
- Customer service experience
FY25 Salary - Grade G - $18.76 / hour
- More detailed information online at https://www.northwoodtech.edu/about/employment/benefits
WITC is an Equal Opportunity/Access Employer and Educator.
Salary : $19
