Technology Support Consultant II

Job Posting closes: 01/09/2024

Agency Information:

Norton Correctional Facility is state owned and operated prison under the Kansas Department of Corrections. Norton Correctional Facility is prison comprised of minimum, low, and medium incarcerated residents. Norton Correctional Facility is split into two different physical locations, Norton, KS housing Central Unit and Stockton, KS housing East Unit. The Kansas Department of Corrections and Norton Correctional Facility adhere to the following mission, vision, and beliefs.

Our Mission: Partnering to Promote Safety and Responsibility through Best Practices.

Our Vision: Transforming Lives for the Safety of All.

Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission.

About the Position

Who can apply: Anyone

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday - Friday 8AM - 4:30PM

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation: $22.16

* Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Summary: This position is responsible for Information Technology Systems at Norton Correctional Facility and Norton Correctional Facility East (Stockton). The primary responsibilities include Domain Administration, Network Server Administration, Hardware and Software support of PC based systems in a distributed computing environment with an emphasis on quality customer support.

Responsibilities: Assists in administering Microsoft Server network. Install, configure, patch and maintain network operating systems. Assists with agency network security programs and reports any breach of security to the security administrator. Provides technical support throughout the agency via the helpdesk. Responsible for collecting server statistics and preparing reports to facilitate capacity planning. Assists with administering Microsoft servers. Ensures compatibility requirements between central office and the facilities. Manage server utilization/performance studies to ensure network services are adequate and recommends appropriate actions. Plan, configure and ensure adequate data backups are being performed on a daily basis. Responsible for installing and managing virus software system wide.

Qualifications

Minimum Qualifications: High School Diploma or equivalent and one year advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.

Post-Offer, Pre-employment Requirements: Must have a Valid High School Diploma or Equivalent. Must be able to perform the essential functions of the position. Must take and pass drug screen, background check, and Tuberculosis (TB) test.

Recruiter Contact Information

NCF Human Resources

Email: KDOC_NCF_HR@ks.gov

Phone: 785-877-6642

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email – sent to the Preferred email on the My Contact Information page

Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

Transcripts

DD214 (if you are claiming Veteran’s Preference)

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to , or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Job Type: Full-time

Pay: From $22.16 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Norton, KS 67654: Relocate before starting work (Required)

Work Location: In person

Salary : $22