What are the responsibilities and job description for the Facility VP, Operations, Norton Clark Hospital & Norton Scott Hospital position at Norton Healthcare?
Responsibilities
The Facility VP Operations is responsible for monitoring changes in healthcare reimbursement as well as regulatory requirements impacting operations. The incumbent analyzes staffing models, patient care models, and workflows for improved patient access, efficiencies and optimal patient experience driving group performance to benchmark standards. The Facility VP Operations ensures operational effectiveness, standardization, and optimization by working with leaders across the multi specialty disciplines as well as with external partners, vendors and contractors.
Key Accountabilities:
- Conveys a clear vision of the facility’s direction, challenges and opportunities for staff. Establishes meaningful and measurable performance expectations for staff. Manages complex hospital based physician relationships and contracts.
- Ensures evidenced based key processes are followed to ensure best possible patient outcomes. Actively monitors for compliance with state, federal and Joint Commission requirements. Plans well and prepares in advance for projects and multiple possible outcomes.
- Effectively monitors service processes that are patient and family focused, ensures patient satisfaction scores are meeting facility and assigned departments’ goals. Ensures the strategic, operational, and programmatic plans support the mission, vision, values and service orientation of Norton Healthcare.
- Operational Oversight of assigned departments. Manages productivity/staffing levels to best practice benchmarks for assigned departments. Develops performance improvement measures and continually assesses performance against measures. Manages at or below budget for flex adjusted revenue/volumes for assigned departments.
- Coordinates completion of both the operating budget and longterm capital expenditure plan at the facility level and monitors on an ongoing basis. Identifies revenue enhancement/cost containment opportunities based on financial analysis and observation. Ensures major construction/renovation projects are managed to budget and schedule or better. Operationalize programs to facilitate growth in volume/visits at the facility level.
Qualifications
Required:
- Three years leadership experience in operations or finance in a healthcare setting.
- Bachelor Degree
Desired:
- Master Degree
