What are the responsibilities and job description for the Manager, Radiation Oncology, Norton Cancer Institute - Brownsboro position at Norton Healthcare?
Responsibilities
The Manager, Radiation Oncology is a professional leader who has 24/7 accountability for a patient care area/department with a focus on safe effective patient care, maintaining a just culture, oversight of daily treatment operations, customer satisfaction, and quality outcomes. Demonstrates effective leadership in the management of the radiation therapists, registrars, and physician secretaries. Maintains knowledge of all equipment and software. Creates/supervises processes to improve department charge reconciliation by acting as a liaison with the billing, coding, and financial counselors. Maintains commitment to departmental goals by upholding accreditation and contractual commitment readiness. Assists with patient/employee/physician satisfaction initiatives. Facilitates regular and efficient departmental communication meetings. Supports policy and SOP creation, improvement, and implementation as well as providing leadership for continuous quality and process improvement initiatives. Assists in the maintenance and improvement of the Aria database and data mining. Performs Clinical Coordinator duties for radiation therapy student program.Responds to customer concerns and complaints as they arise. Assist with strategic initiatives, revenue reconciliation, and contributes to the future growth of the cancer program.
Key Accountabilities:
- Knowledge of Health Care Environment: Ensures compliance with regulatory agency standards & policies; supports patient safety & a non- punitive reporting environment; participates in quality improvement process; articulates the link between organizations metrics & national quality initiatives/metrics; monitors environment for areas of risk & liability. Manages therapist schedules to meet needs of daily operations. Clearly communicates the parameters for work scope and authority to execute action; assigns tasks and responsibility in a fair and equitable manner. Ensures patients rights/keeps information confidential.
- Business Skills and Principles: Manages financial resources based on business plans/general accounting principles; develops & implements retention strategies; provides coaching, counseling, & mentoring; utilizes corrective discipline; promotes a safe staff & patient environment; participates in evaluation of technology.
- Communication & Relationship Building: Communicates effectively; builds trusting collaborative relationships with staff, peers, physicians, other services/disciplines, and community leaders. Fosters an environment that recognizes & values diversity; represents the organization & provides consultation to the community; promotes shared decision making; portes community involvement.
- Leadership: Provides leadership in building loyalty & commitment; serves as a professional role model & mentor; develops a succession plan for their own position; serves as a change agent; adapts leadership style to situational needs. Holds self & others accountable for actions & outcomes; creates an environment where professional & personal growth is an expectation; utilizes evidence based practice; ensures employees are actively involved in decisions that affect their practice; participation in professional organizations.
- Quality: Produces work that is accurate, neat, complete and timely. Strives to provide prompt service to patients and customers. Knows and practices organizational and departmental policies and procedures with emphasis on safety. Serves as a resource person when asked; shares knowledge/ expertise and assists in orienting new employees.
Qualifications
Required:
- Five years as a Radiation Therapist
- Diploma
- Radiologic Technologist (ARRT)
- State Radiology Technologist License: Must obtain RAD within 12 months of hire if currently hold RADT.
Desired:
- Three years as a Chief Therapist
- Bachelor Degree
