What are the responsibilities and job description for the Patient Flow Coordinator - Facility, Patient Registration, Norton West Louisville Hospital, Days position at Norton Healthcare?
Responsibilities
The Patient Flow Coordinator ensures smooth operation of all processes within the department. Administrative duties may include greeting patients and families, answering phones, use of PATT to assign registrar, monitor ED/OP volumes and adjusting staffing as necessary. May include follow-up for day of service auth and/or order status. All responsibilities must be performed and processed in a timely manner. This position must demonstrate competence and use of age appropriate skills for patient’s ages, adolescent through geriatric. The Patient Flow Coordinator must possess working knowledge of computers, medical terminology, and medical procedures as appropriate to the area being supported and advanced organizational skills. Registers patients as assigned.
Norton Healthcare is committed to establishing health equity in every neighborhood, and Norton West Louisville Hospital is an example of that commitment put into action. Opening November of 2024, this state-of-the-art facility is being built at 850 South 28th Street and will offer comprehensive services, including a 24-hour emergency department, inpatient care, operating rooms and imaging technology. It will serve both adults and children. It’s designed with the voice of the community in mind, and will change health care for generations to come.
Qualifications
Required:
- One year in a hospital setting
Desired:
- One year registration experience.
- High School Diploma or GED
