What are the responsibilities and job description for the Receptionist, Norton Children's Medical Group- Iroquois, Days, Shift Times Vary position at Norton Healthcare?
Responsibilities
Receptionist schedule rotates weekly, 7:45a-4:15p/8a-4:30p/8:30a-5p, rotates late Night(Wed) 8:30a-6p & Saturdays 7:45a-12p. There may be times that staff are off & they would have to adjust.
The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. Employee may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.
Qualifications
No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.org to learn more
Desired:
- Ability to speak Spanish
- High School Diploma or GED
