What are the responsibilities and job description for the Supervisor, HIM Telecommunications Support, Release of Information, Days position at Norton Healthcare?
Responsibilities
The Supervisor, HIM Telecommunications Support is responsible for ensuring excellent front line customer service, service recovery, issue resolution, to identify and implement provider on-call policy and procedures; support external departments with review of clinical/environment call procedures and ensure that policies are carried out consistently.
Qualifications
Required:
- 3 years of experience in a call center environment.
Desired:
- 1 year of Healthcare experience.
- Associate Degree
