What are the responsibilities and job description for the Condition Report Writer Job at Norwalk Auto Auction in Norwalk position at Norwalk Auto Auction?
Overview : Condition Report Writer helps ensure the overall efficiency, of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record and a strong technical and customer service performance record. Excellent communication and interpersonal skills and good computer skills are required. A certification or designation in the field of automotive repair is a plus.In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.Responsibilities : Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.Take pictures of vehicles that are being inspected.Perform the automotive body work process which includes interior as well.Ensures that required documentation is complete and is in compliance with regulations and standards.Maintains work area in a neat and organized manner.Follows all company policies, procedures and safety policies.Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.Performs other duties as assigned.Qualifications : 1 year body work or automotive estimation and appraisal experience required.Ability to work outdoors with consistent physical movement to give estimates on the overall condition which includes wear and tear of automotive product.I pad estimating capability along with Excel and Word proficiency.Certification or designation in the field of automotive repair a plus.Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.Safety and customer service oriented.High school diploma or GED required; some post high school education or training preferred.Must conduct oneself in a professional manner.Unrestricted California driver's license and clean driving record.
