What are the responsibilities and job description for the DMV - Title Clerk position at Norwalk Auto Auction?
Overview
The Automotive DMV/Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as titles. He or she greets and engages with customers and fellow team members to ensure customers are treated in a professional and courteous manner which will ensure a 100% customer satisfactionThe ideal candidate has at least 2 years' of Automotive WHOLESALE DMV Clerk Experience . He or she can work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
• Manages vehicle documentation, including title information, etc.• Provides timely and accurate reports as required• Process DMV paperwork for wholesale vehicles.• Daily Data Entry including Sale Announcements, Status of Titles and DMV Penalties.• Scan title documents and attach to correct vehicle in system.• Process title information in Auction Master system and verify for accuracy.• Contact Dealerships to obtain the status of missing titles.• Communicate and coordinate with team members for a continued follow up with all interactions.• Performs other duties as assigned.
Qualifications
• MUST have 2 years USED WHOLESALE Automotive DMV Clerk Experience (ONLY AUTOMOTIVE EXPERIENCE NEED APPLY).• Excellent telephone skills.• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.• Must be detail oriented and able to multi-task in a face paced environment.• Helpful attitude and friendly demeanor.• Highly professional and dependable.• Strong computer skills.• Must possess good organization skills.• Knowledge of DMV/MVSC DESK program a PLUS!• Knowledge of out-of-state titles is a PLUS!• Must have good work ethics including maintaining a neat work area.• Excellent follow-through skills.• Good attendance required.
