What are the responsibilities and job description for the Receptionist position at NOS - Nosco, Inc.?
About this job…
Nosco is looking for a Receptionist at our Pleasant Prairie, WI facility.
As a receptionist, you will be the first point of contact at Nosco. The purpose of this position is to ensure the front desk welcomes guests, answers incoming calls and greets/directs Nosco guests in a positive and friendly manner. The receptionist will also provide administrative support to the People Operations department.
In this role, you will…
- Answer, screen and forward incoming phone calls, while providing a world class Customer Experience by demonstrating professionalism and promptness to callers.
- Greet and welcome visitors as soon as they arrive at the facility.
- Direct visitors to the appropriate person and office.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Sort and distribution of mail, packages, and deliveries.
- Assure visitor compliance with all security procedures regarding the plant and coordinate the distribution of Visitor and Contractor badges to guests.
- Assist in planning and staging catering for visitors, audits, company events and meetings.
- Support People Operations Department through maintaining employee communication boards, filing, arranging travel, and special projects.
- Performs other related duties required.
Success factors…
- High school degree. Associates degree or equivalent is preferred but not required.
- Strong customer service attitude
- Excellent organization and data entry skills, with attention to detail and follow through.
- Strong verbal and written communication skills to interact with customers, vendors and employee owners.
- Excellent interpersonal and active listening skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Must be proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Teams, etc.)
What is in it for you…
- We are 100% employee owned, which means you will have a stake in the action.
- We are passionate about career development and will help you grow because we care about you.
- We reward and recognize those who contribute and make a mark in the company.
- We offer a quality and comprehensive benefits package through Holden Industries. Included in our offering are medical, dental, life, disability and retirement plans, along with a competitive continuing education assistance program.
About Nosco…
At Nosco, it is not just a job... it is a career. Need proof? Our average tenure is over 10 years!
With over 115 years in the industry, Nosco provides printed cartons, labels, inserts and flexible packaging to its 400 customers in the healthcare, natural health, personal care and consumer goods markets. Nosco is a subsidiary of Holden Industries, Inc., and is 100% employee owned. This offers a unique opportunity for our workforce to share in the success of the company through beneficial ownership.
We encourage you to explore all that we have to offer including the open positions so you can start building your career here. Find an open position near you by going to Nosco.com/Careers!
- High school degree. Associates degree or equivalent is preferred, but not required.
- Strong customer service attitude
- Excellent organization and data entry skills, with attention to detail and follow through.
- Strong verbal and written communication skills to interact with customers, vendors and employee owners.
- Excellent interpersonal and active listening skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Must be proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Teams, etc.)
- Job Skills and Knowledge: Possesses the training, skills, experience, and knowledge needed to perform job responsibilities, to respond to job-related questions, work assignments, and projects.
