What are the responsibilities and job description for the Host position at Nostrano Wine Bar?
Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This is an excellent opportunity for someone with a passion for hospitality and guest services.
Duties:
- Greet guests as they arrive and seat them at their tables
- Provide menus and assist with any questions or special requests
- Manage reservations and maintain an organized seating chart
- Monitor the dining area to ensure cleanliness and proper table setup
- Collaborate with servers and kitchen staff to ensure smooth service flow
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Maintain knowledge of daily specials, promotions, and menu changes
- Process payments using Aloha POS system or other designated software
Requirements:
- Previous experience in a restaurant setting preferred
- Excellent communication and interpersonal skills
- Strong customer service skills with a friendly and positive attitude
- Ability to multitask and work in a fast-paced environment
- Familiarity with A POS or similar point-of-sale systems is a plus
- Must be able to
At our company, we value our employees and offer competitive benefits including:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and development programs to enhance your skills
- Employee discounts on food and beverages
If you have a passion for providing exceptional guest experiences and thrive in a dynamic environment, we would love to hear from you. Apply today to join our team as a Host/Host!
Job Types: Full-time, Part-time
Expected hours: No more than 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Night shift
Work Location: In person