What are the responsibilities and job description for the Practice Operations Manager position at NOTCH?
Job Summary:
The Practice Operations Manager at NOTCH is responsible for overseeing the day-to-day activities of our clinical office. This position requires a strategic thinker with excellent communication and interpersonal skills to manage staff, optimize operations, and ensure exceptional patient care.
Key Responsibilities:
Requirements:
Work Environment: This role involves regular use of hands, fingers, and vocal communication, with occasional standing, walking, and lifting up to 15 pounds.
The Practice Operations Manager at NOTCH is responsible for overseeing the day-to-day activities of our clinical office. This position requires a strategic thinker with excellent communication and interpersonal skills to manage staff, optimize operations, and ensure exceptional patient care.
Key Responsibilities:
- Design and implement effective operational systems.
- Monitor and evaluate staff performance, providing coaching and support as needed.
- Conduct regular staff meetings to maintain open communication channels.
- Process timecards and time off requests, maintaining accurate records.
- Manage supplies, minimizing waste and optimizing resources.
- Identify areas for process improvement, implementing changes to streamline workflow.
- Develop and deliver training programs for clerical employees.
- Collaborate with the leadership team to drive Quality Improvement initiatives.
- Maintain a clean and organized workspace, promoting a safe and healthy environment.
Requirements:
- High School Diploma or equivalent required.
- Associate's degree in a related field preferred.
- Prior experience in a clinical setting, preferably with supervisory responsibilities.
Work Environment: This role involves regular use of hands, fingers, and vocal communication, with occasional standing, walking, and lifting up to 15 pounds.