Clothing Distribution Coordinator (non-profit)

Clothing Distribution Manager

Note in the Pocket provides clothing to impoverished and homeless children in Wake County with dignity and love. We believe that it is unacceptable that children are limited in their educational and social development because they do not have appropriate clothes for school.

This position is responsible for receiving, filling, tracking, and delivery of all requests from referral partners working with Note in the Pocket. Provides feedback to the Day Leaders regarding quality control, sizing, shelving, and overall fulfillment process with the Day Leaders and volunteers.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Responsible for ensuring appropriate and timely fulfillment of incoming clothing requests
• Sets up schedules for training and evaluating volunteers nominated by the Program Manager, Volunteer Coordinator, and Day Leaders
• Advises DL’s about general inventory gaps and specific items/sizes needed to complete current requests
• Suggests implementation of procedural updates as needed
• Assists Program Manager with scheduling volunteer drivers for delivery of completed requests
• Records delivery information including: destination, driver, date, number of bags for data input and recording of volunteer hours
• Oversees requests received by email; follows up as necessary with referral partners regarding clarification and/or missing information
• Assists with final quality control inspection of fulfilled requests before items are packed
• Help engage and retain volunteers within the organization.

Non-Essential Functions

• Greets volunteers upon arrival and helps Day Leaders to facilitate groups as necessary
• Assists in maintaining needed inventory control and alerts Finance and Operations Director when gaps occur including supplies such as bags

Qualifications

A. Education

X High School Diploma/GED Required

X Associate Degree Preferred

B. Experience

• 3 years of experience working in a non-profit helpful
• 1 years of experience supervising employees or volunteers
• Previous experience working in a retail or re-sale clothing business required

C. Knowledge, Skills, and Attributes

• Ability to work effectively in a deadline-driven, multi-priority environment; exhibit consistent usage of effective time management skills and appropriate resource management; communicates issues and delays to Program Manager.
• Provides others with timely and organized information; provide clear directions, shares responsibility and accountability; includes and consults with appropriate individuals as needed.
• Provides accurate results that are thought-out, complete; exhibits high standard for excellence, attention to detail; relays information that is sufficiently detailed.
• Ability to use logical methods to solve problems while producing effective solutions; probes all appropriate resources for solutions; takes initiative to identify and improve systems and processes.
• Ability to relate well with all types of people, attentive and active listener; patience to hear others out and build rapport with dignity and tact; ability to effectively manage change and support and promote acceptance; encouraging, motivating, clear and effective communicator.
• Ability to guide staff and volunteers toward clear expectations, communicate vision effectively; ensure that direct reports understand goals; provide effective guidance and feedback; align opportunities for growth and provide assignments that stretch and challenge staff; conduct performance assessments and development plans to discuss in a timely manner.

Physical Requirements

X Normal periods of sitting and standing in an office environment.

X Extended periods of sitting at a workstation/desk in a warehouse environment.

X Extended period of standing.

X Lifting and/or pushing objects up to 25 lbs. on a regular basis

X Lifting and/or pushing objects up to 50 lbs. on an occasional basis.

Working Conditions

Work is performed inside a warehouse type building. Level of noise is moderate in work environment and temperature controlled.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All staff and visitors are required to wear a mask while inside our facility and at community events.

Work Location: One location