What are the responsibilities and job description for the Shift Lead position at Nothing Bundt Cakes #137?
The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. TheShift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.
Accountabilities/Duties:
- Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
- Partners with the Bakery Manager in leading all aspects of the bakery.
- Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
- Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
- Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
- Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
- Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
- This position is afternoon hours, starting around 12pm to 7:15pm Monday thru Saturday, 30-40 hours, will receive 2 days off ( 1 will be Sunday as our bakery is closed)
- Paid Holiday! We pay you for all 6 holidays we close ! ( New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day)
- Seeking an employee who is mature, respectful, personable, and works well with others.
Knowledge, Skills, and Abilities:
- Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
- Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.
- Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
- Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
Work Availability:
Must have the flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.
Salary : $13 - $14
