What are the responsibilities and job description for the Shift Lead position at Nothing Bundt Cakes - Cumming?
The Shift Leader has works closely with the Bakery Manager to develop and maintain an environment where there is a
true commitment and focuses on the best service to our guests and highest quality standards our
products.
Requirements:
true commitment and focuses on the best service to our guests and highest quality standards our
products.
Requirements:
- Possess a strong sense of teamwork
- Ability to follow instructions
- Has integrity
- Takes initiative
- Fits the Nothing Bundt Cakes Culture
- Has the ability to work well under pressure
- Outgoing and friendly personality
- Ability to multitask while paying special attention to detail
- Strong sales ability
- Genuine care of others needs
- Ability to work with a sense of urgency
- Ability to influence team members
Responsibilities may include but are not limited to:
- Abide by all NBC policies and procedures
- Abide by NBCs uniform policy
- Uphold NBC's image and brand
- Maintain the cleanliness of the bakery
- Maintain wait times, service and convenience
- Project a positive attitude
- Lead guest service by example at all times
- Represent Nothing Bundt Cakes in a professional manner at all times
- Be aware of all promotions and offers
- Pay special attention to guest satisfaction
- Enforce all NBC policies and provide ongoing feedback
- Complete all required reports while working along side the Bakery Manager
- Maintain good communication between team members and the Bakery Manager
- Manages the Bakery on the Bakery Manager's days off
- Balance and supervise sales transaction
