What are the responsibilities and job description for the Key Holder position at Nothing Bundt Cakes Wheaton?
Nothing Bundt Cakes celebrates the very heart of true hospitality where all are welcome, and no one is a stranger. Each thoughtful detail of the experience, from the heartfelt welcome at the door to remembering the guest's favorite flavor, has been naturally embraced at Nothing Bundt Cakes.
We bring the same spirit into our relationships with our team members. We invite a very special kind of person to become part of our Nothing Bundt Cakes family.
At Nothing Bundt Cakes in Wheaton, we are looking for a dedicated Key Holder to stay with us long term & grow with our team & company. This is a job that requires a responsible individual that wants to exceed expectations with superior service and creative solutions.
Responsibilities:
- Assisting managers in running a shift, as well as on your own
- Expect 20-35 hours a week, with a 6-10 hour shift, and working before major holidays
- Introducing Guests to our product & being familiar with what we offer & our prices
- Assist with phone orders & operate POS with accuracy and efficiency
- Keep retail area clean, swept & dusted throughout the day & week
- Carry out the duties of the crafter & other departments from time to time
- Coordinating timing of all orders between FOH & Frosting departments
- Able to hold down a Crafter shift a couple times a week
- Printing & verifying delivery log & guest orders for next day
- Keeping bakery clean & sanitized
- Organizing orders in reach-in & chiller
- Able to diffuse situations with Guests in the front of the house
- Leading & training fellow GSRs
- Handle offsite events & work occasional Sunday events
- Cash handling when opening or closing bakery and managing deposits
Qualifications:
- Being computer friendly & typing skills
- Able to lift 40 lbs.
- Able to work in a fast-paced environment under pressure
- Socializing & handling small talk with guests
- Have reliable transportation along with a drives license, as it may be needed for traveling to offsite events or delivering orders to guests.
- Strong leadership qualities
- Communication skills
- Prior retail or customer service experience
- Being bilingual is a huge plus!
- Illinois Food Handler Certification (can be completed upon start date)
Perks of joining our team:
- A family friendly schedule: we are closed on Sundays & close every other day at 6pm!
- You get an employee discount on our product!
- You join a team that is always excited to work!
- We supply your uniform shirts!
- We offer a 401(k)
Job Types: Part-time
Salary: $15.00 per hour
Benefits:
- 401(k)
- Employee discount
Experience level:
- 1 year
Shift:
- 4 hour shift
- 6 hour shift
- 8 hour shift
- Morning shift
- Evening shift
- Monday-Saturday availability (we are closed on Sunday's)
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- 401(k)
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15