Assistant Bakery Manager

Are you tired of the normal hospitality leadership position? Are you just wanting something different?

Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are (#1) Their People, (#2) A Mission/Purpose of Giving Back and (#3) Profit (the goal is to make money to invest in the first 2 priorities of people and purpose) then this might be a good place to consider. If you are looking for a place that believes more in the "WE" than the "ME" then you'll fit right in.

We invite a very special kind of person to become part of our bakery family. We know that qualities like sincerity, warmth, hard work and a little humor will take you far when you're with the right people. Since opening our doors in March 2017, we've been able to donate over $400,000 worth of cake and financial donations to awesome West Michigan non-profit organizations.

We invite a very special kind of person to become a pivotal member and manager in training of our bakery “OHANA” (Hawaiian for Family). We are growing and we’re seeking an individual who wants to grow with us and has a passion to help further build a meaningful business in the community we love. We currently have two bakeries one; in Grand Rapids and one in Grandville. In this role you will work in both of our bakeries and directly with both bakery managers.

The Nothing Bundt Cakes (NbC) Assistant Bakery Manager will participate in a management development program. As an Assistant Manager you will work directly with our bakery managers. You will learn all aspects of operating the bakery. In this role you will assist the bakery manager with directing the team and day-to day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, labor and inventory control. The ultimate objective of this role is to learn the role of bakery manager and what it takes to operate a bakery. This includes driving sales and profitability, ensuring the highest quality cakes, creating and fostering a warm welcoming environment and providing superior service to each and every guest. The Assistant Bakery Manager exemplifies our core values and serves as a key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand.

We are willing to train and coach the right individual for our team. While previous hospitality experience is preferred, someone who is eager to learn and grow with our company is what we want for this individual.

Accountabilities/Duties:

· Team Leadership

o Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.

o Assists the Bakery Manager in recruiting and selecting talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.

o Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.

o Co-facilitates providing continuous coaching and follow up to develop team and manage performance; delivers real-time constructive feedback and addresses and performance issues in a timely, effective manner.

o Learns and maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

· Business Operations

o Co-facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

o Co-Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.

o Assist in creating and communicating weekly sales productivity goals, cake production plan, and team schedule and adjusts bakery coverage based on changing business trends.

o Assist in setting inventory par levels based on production demand and sales forecast monitors stock levels, processes weekly supply orders and conducts weekly/monthly inventories.

o Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and our policies and procedures.

o Assists in creating all schedules for bakery team members

o Assists in creating daily baking and frosting plans.

o Maintain positive survey and overall guest satisfaction scores.

o Assists in ordering all dry goods, completing Sysco orders, all packaging and merchandise orders.

o Assists in posting job openings, monitors, reviews candidates, schedules and conducts interviews.

Local Marketing/ Donations/ Fundraising

o Will assist in executing local fundraising and marketing initiatives.

· Core Values and Leadership Competencies:

o Servant’s Heart

• Goes above and beyond to support and develop the team and create a superior guest experience.
• Keeps the good of the team and guests ahead of personal interests or gain.
• Leads by example and displays humility and empathy for others.

o Spirit of a Champion

• Demonstrates an intense drive, a commitment to excellence and a passion to succeed.
• Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control.
• Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance.

o Genuine Connections

• Projects warmth, enthusiasm and optimism that attracts and energizes others.
• Builds positive; productive relationships and communicates often and openly with leadership team as well as associates.
• Serves as a strong “Cake Ambassador” in our community.

Knowledge, Skills and Abilities:

o Is HIGHLY ORGANIZED and RESOURCEFUL, can balance multiple priorities and demonstrates strong follow-up skills.

o Understands basic retail math.

o Exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.

o Possesses strong problem-solving skills.

o Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

o High school diploma of GED; bachelor’s degree preferred

o 1-3 years experience in hospitality or food service industries.

o Foodservice safety training certificate (or required to obtain within 30 days of employment)

o Basic profitability in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

o While these are preferred preferences we are willing to train and coach the right individual. (new college graduate)

Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Bakery hours are Monday-Saturday, 9am-7pm / Sunday – 11am-4pm

Perks

o Health Insurance

o Bonus

o Casual Uniform

o Paid Time Off

o Future Advancement Opportunities (Company is only 7 years old and growing!)

o Employee Discounts

o Fun, Upbeat Environment!

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Shift:

• Day shift

Ability to Relocate:

• Grand Rapids, MI 49512: Relocate before starting work (Required)

Work Location: In person

Salary : $38,000 - $45,000