What are the responsibilities and job description for the Guest Service Representative, 2-7pm weekdays with weekend availability position at Nothing Bundt Cakes?
Position Summary:
Nothing Bundt Cakes Clifton Park is looking for a Guest Service Representative to add to our team! Our Guest Service Representatives help customers place orders in person and over the phone. They will also perform side work duties for the crafting department and some light cleaning. Advancement opportunities are available such as key holder and manager in training. Evening shifts are typically 2-7 and some weekend availability is also needed.
Responsibilities may include but are not limited to:
- Introduce walk-in guests to our bakery and our products with a guest tour
- Assist guests with walk-in orders while using creative solutions
- Show retail items, and up-sell with candles and cards
- Assist phone guests by placing incoming orders
- Give cake presentations while preforming quality control tests
- Operate & balance (POS) point of sale with accuracy and efficiency
- Gather guests email addresses
- Maintaining a strong knowledge of NBC's products, prices, and promotions
- Keep retail area clean, swept, neatly merchandised,
- Dust all retail surfaces, including all counter tops, and POS stations
- Duties assigned by crafting department such as fluffing bows and making design pieces.
*MUST BE OUTGOING AND ENJOY TALKING TO PEOPLE! This position is not the right fit if you do not enjoy working with people. This is a very interactive position (it is not just ringing up guests). Candidates must also be available to work on weekends and days leading up to holidays.
Advancement opportunities available!
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Monday to Friday
Work Location: In person
Salary : $17
