What are the responsibilities and job description for the Operational Lead position at Nothing Bundt Cakes?
Job Title: Operational Lead – Pentagon Location
Job Type: Full-Time (4 days/week)
Pay Rate: Starting at $18/hour
Location: The Pentagon, Arlington, VA
About Us:
Nothing Bundt Cakes is a growing business passionate about bringing joy to our customers and developing our team. At our Pentagon location, you’ll have the unique opportunity to work in one of the most distinguished environments in the country, serving some of the nation’s most notable individuals.
Position Overview:
We are seeking an Operational Lead with outstanding customer service skills and a true passion for brightening people’s days. This role is ideal for someone who is operationally strong, detail-oriented, and deeply committed to upholding standards and food safety practices.
Key Responsibilities:
- Deliver exceptional customer service that creates memorable experiences for every guest.
- Ensure operational excellence by following company standards and food safety protocols.
- Open and close the location with precision and attention to detail.
- Manage inventory, restocking, and order fulfillment efficiently.
- Lead by example to foster a positive, professional, and team-oriented environment.
- Maintain a high level of professionalism while interacting with distinguished guests.
- Address guest inquiries and concerns promptly and effectively.
Qualifications:
- Passion for customer service: A genuine desire to make someone’s day better.
- Operational expertise: Strong organizational skills and the ability to multitask.
- Commitment to excellence: High attention to detail and adherence to standards.
- Professionalism: Exceptional interpersonal skills and a polished demeanor.
- Flexibility: Willingness to work early mornings and long hours (6 AM - 5 PM, 4 days per week).
- Physical stamina: Ability to stand for extended periods and perform light to moderate lifting.
What We Offer:
- The unique opportunity to work in the U.S. Pentagon.
- A supportive and growth-oriented work environment.
- Endless opportunities for career development and advancement.
- Hands-on training to develop critical career skills.
Join Our Team:
If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to be part of something special, we’d love to hear from you! Apply today and take the next step in your career with Nothing Bundt Cakes.
Note: Applicants must be able to pass a background check to gain clearance for working within the Pentagon.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Employee discount
Shift:
- Morning shift
Ability to Commute:
- Alexandria, VA 22304 (Required)
Ability to Relocate:
- Alexandria, VA 22304: Relocate before starting work (Required)
Work Location: In person
Salary : $18
