Quality Assurance Technician

Essential Job Function

• Create and maintain quality documents per ISO requirements
• Create, revise, and improve quality procedures
• Responsible for inspecting raw materials, in process materials, and finished goods through designated testing methods and visually for certain aesthetics
• Maintain constant awareness of non-conforming materials in all phases
• Defines, creates, and maintains key metrics with management and operations staff including quality reports
• Develop, implement and control various reporting systems, including graphs, diagrams, and charts concerning product controls, performance, and quality to assist management in decision making
• Maintains and creates defect display boards, work instructions, standard work, and inspection forms
• Performs periodic internal audits of various departments, documents, and processes to ensure system performance and effectiveness of procedures
• Lead the analysis of findings including summaries of root cause and countermeasure action plans
• Assists the quality department, customer service, and sales in analyzing customer complaints while developing viable solutions
• Assists with supplier action reports, communication with suppliers, and validating corrective action responses received from suppliers
• Maintains a clean, safe, and orderly work environment
• Performs other duties as assigned

Job Qualifications

• Minimum of 2 years’ experience or have adequate training in a field of quality assurance
• Capable of making decisions comparing test data to quality or manufacturing standards
• Self-motivated and able to work with minimal supervision
• Knowledge of measurements, weights, etc.
• Possess excellent communication skills, specifically written and oral, with all levels of the organization
• Proficient with computer programs, especially Microsoft Word and Excel
• Familiar with plastic and rubber manufacturing technology is a plus
• Knowledge of internal and external audits is a plus

Physical Demands

Rarely (0% to 33%)

Occasionally (34% to 66%)

Frequently (67% to 100%)

Rarely pushes, pulls, sits, reclines, crouches, squats, kneels, walks, twists, balances, climbs, crawls, reaches below the waist, or reaches above the shoulders. Occasionally lifts up to 88 pounds, and carries 88 pounds. Frequently stands, and reaches horizontally.

Working Conditions

Rarely (0% to 33%)

Occasionally (34% to 66%)

Frequently (67% to 100%)

Rarely deals with the outside, low humidity, wetness, slippery surfaces, moving objects, vibration, confined space, high elevation, noise, oil, odors, explosives, electrical hazards, and toxic conditions. Occasionally deals with low temperature, high temperature and high humidity. Frequently deals with the inside.

Equipment Used

This position uses a mils gauge, tape measure, computer, copier, scales, calculator, press, tensile and elongation meter, thermometer, etc.

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Communication (verbal)
• Communication (listening)
• Communication (written)
• Quality Control
• Quality Assurance

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)