What are the responsibilities and job description for the Investigator position at Nottawaseppi Huron Band of the Potawatomi?
Department: Investigations
Job Title: Investigator
Location: 11177 E. Michigan Ave. Battle Creek, MI
Job Title: Investigator
Location: 11177 E. Michigan Ave. Battle Creek, MI
Supervisor: Investigations Manager
Status: Non-Exempt
Salary: Grade 6 ($27.09-$28.79)
Status: Non-Exempt
Salary: Grade 6 ($27.09-$28.79)
Closing Date: February 28,2025 9:00am
Excellent Benefit Package
Eligible for Public Student Loan Forgiveness (PSLF) program
Excellent medical coverage plan supplemented by Employer's HRA for minimal cost sharing by its Team Members
100% Employer Paid premiums for dental and vision coverage
100% Employer Paid premiums on short term disability, life insurance and accidental death and dismemberment
Flexible Spending Account for Medical Reimbursement and Dependent Care
401K Plan with eligible match with 100% invested in employer contributions
A generous paid time off program where all employees begin earning accrued paid time off immediately upon hire
Generous Tuition Reimbursement Program with Educational Release Time
Thirteen Paid Holidays
Employee wellness and fitness programs
Opportunities to participate in NHBP Sponsored activities
NHBP is a self-sustaining Sovereign Nation dedicated to achieving the shared vision of our community. Our mission is to preserve our culture and history, build a healthy community, provide essential services, and secure our financial future through strategic decision-making. We are always seeking outstanding individuals who wish help us fulfill this mission and join us on our journey to protect and promote the cultural, emotional, physical, and financial well-being of our Tribal community for the next Seven Generations.
POSITION SUMMARY
Under the supervision of the Investigations Manager, the position of Investigator is responsible for conducting all enforcement and compliance activities of the Gaming Regulatory Act, the Regulations, and the Compact between the Huron Band of the Potawatomi Indians and the State of Michigan. This includes monitoring and at times reporting on the casino operation’s activities that occur in and around the casino property involving casino games, casino equipment, casino personnel, patrons, and all other areas of the facility relating to casino operations.
ESSENTIAL FUNCTIONS
The Nottawaseppi Huron Band of the Potawatomi reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the government.
- Physically monitor the casino floor and back of house areas with compliance checklist(s) and document finding(s).
- Physically monitor Table and Slot Drops and document findings on a checklist.
- Monitor casino staff while they inspect cards and dice and document finding on checklist or summary report.
- Place seals (security tape) on approved Slot Machine software & CPU boards.
- Examine a random sample of Slot machine MEAL books to ensure entries are made when the door is opened.
- Comply with all NHBPI and Gaming Commission Policies, Procedures, and Directives.
- Coordinate with Local, State, and Federal Law Enforcement Officers as necessary to conduct and assist in investigative activities.
- Develop a conceptual understanding of all FireKeepers Gaming related jobs, their functions, and maintain working knowledge of all FireKeepers Internal Controls.
- Monitor, document, and report Internal Control compliance violations to the Investigations Manager.
- Complete all compliance & enforcement work and reports with the maximum amount of proficiency, effort, and accuracy; conduct investigative interviews effectively.
- Certify various types of software as needed for installation and audits.
- Assist patrons with Gaming Disputes & Complaints, conduct investigations, write reports, and advise the Investigations Manager thereof.
- Assist patrons with the self-exclusion process, complete reports, document self-exclusions in a tracking database, and email updates to those on the self-exclusion email distribution lists.
- Check emails and respond accordingly; check office and mobile phones for messages, and complete paperwork as needed.
- Document Investigations activities within the daily activity log.
- Work any shift, including but not limited to holidays and weekends.
- Assist with the training of new Investigators.
- Participate in the development of Gaming Commission objectives.
- Perform other duties as directed.
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to execute this role.
NHBP reserves the right to change, amend, add, delete or otherwise assign any and all duties, responsibilities and positions titles as it deems necessary to meet the needs of its business.
MINIMUM REQUIREMENTS
An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential functions. The requirements listed below are generally representative of the education, experience, and skills and/or ability required to enable one to successfully perform the essential functions associated with his position:
- High School diploma or equivalent.
- Two (2) years of experience in criminal justice and/or information technology through past work experience and/or college level study.
- Experience conducting fact-finding interviews. *
- Willingness to initiate contact with people, as in the course of conducting investigations, e.g. interviewing, fact-finding, etc.
- Use of discretion and problem-solving methodologies in the course of conflict management and other applicable situations.
- Requisite administrative, organizational, and communication skills.
- Requisite navigation and utilization of personal computers, software such as Microsoft Office and Adobe Pro, as well as general office equipment.
- Recognition of regulatory terminology with the ability to interpret and apply Tribal, Federal, State, local and other relevant laws regulations/codes as needed. *
- Work holidays, weekends and varying shifts.
- Willingness to learn and operate computer programs necessary to complete software certification and track gaming activity.
- Work and function well in a team setting as well as independently.
- Preservation and protection of sensitive information while maintaining strict confidentiality.
- Attend training and travel as required.
- Successfully pass a background check and drug screening.
- Meet the suitability standards necessary to obtain and maintain a Gaming License.
- Be a minimum of 21 years of age.
- Possess a maintain a valid driver’s license.
- Training in lieu of experience may be substituted contingent upon successful post-training application of newly acquired skill set.
Preferred Qualifications
- Native American gaming industry experience.
- AA, AS degree in Business, Criminal Justice and/or Law.
SECURITY SENSITIVE
This position may contain information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected under IHS/HIPAA policy rules and regulations.
INDIAN PREFERENCE
Tribal preference will be applied in accordance with the NHBP Indian Preference in Employment Code which requires that preference in employment be afforded to NHBP members, spouse/parents of NHBP members and Native Americans who meet the minimum qualifications and can successfully perform the essential functions for the position.
OTHER QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong organizational and interpersonal skills required. Ability to facilitate and manage discussion amongst parties in high tension or conflict situations to seek common understanding and resolution of disputes. Prior experience in conflict resolution and/or facilitative dispute resolution processes.
LANGUAGE SKILLS
Ability to read and interpret documents such as laws, regulations, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees at all levels within an organization.
MATHEMATICAL SKILLS
Basic ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
WORKING ENVIRONMENT
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.
Employee will work mainly in an office setting, handling administrative duties for NHBP employees and/or tribal community members. The incumbent must be able to work in an environment that may include emotionally stressful situations, politics and family conflicts. Employee must be able to travel to meetings and tribal facilities.
While performing the responsibilities of this position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers for extended periods of time. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, or crouch.
The employee must occasionally lift and/or move up to 10 pounds. Vision abilities required by this job include close vision and ability to adjust focus. The noise level in the work environment is usually quiet. This job description is intended to convey information essential to understanding the scope of this position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
COMPETENCIES
Minimum qualifications include the successful performance of each competency listed below.
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves the NHBP’s resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds the NHBP’s values.
Organizational Support - Follows policies and procedures; supports the NHBP's goals and values; benefits the NHBP through outside activities.
Strategic Thinking - Develops strategies to achieve the NHBP’s goals; understands the NHBP's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their calendars; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
As an employee of the Gaming Commission, employees will consent to the exclusive jurisdiction of the Tribe and the Tribal Court for any and all disputes in connection with their employment with the Tribe. They also consent to the application of Tribe’s law, both substantive and procedural, regarding any and all proceedings, matters and things relating to their employment relationship with the Tribe. Employees consent to the Tribe's grievance procedure and to the Tribe's courts for any and all disputes related to their employment with the Tribe. Employees agree to the exclusive jurisdiction which means that they do not have a right to sue the Tribe, its officials or employees in any other court or forum than the court or forum provided by the Tribe.
Fair Employment Practices Code (FEPC)
All applicants are subject to a comprehensive background check and must pass a drug screen.
NHBP does not recognize the use of recreational or medical marijuana.
Salary : $27 - $29