What are the responsibilities and job description for the Client Services Director position at Nova Brand Projection?
Company Description
Nova Brand Projection, headquartered in Marietta, GA, is a brand projection company that offers advice-based client service and solutions to successfully present brands in the marketplace. With dedicated teams of specialized experts, Nova provides a range of in-house solutions including creative & ideation, commercial print & packaging, branded promo & apparel, online corporate storefronts, and kitting & fulfillment.
Role Description
This is a full-time on-site role for a Client Services Director based in Marietta, GA. The Client Services Director will be responsible for overseeing and growing client engagement, ensuring customer satisfaction, managing the account team, and maintaining high levels of customer service on a day-to-day basis.
Qualifications
- Client Services, Customer Satisfaction, and Customer Service skills
- Analytical Skills and Team Management experience
- Strong communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Experience in a client-facing role