What are the responsibilities and job description for the Field Service Technician position at Nova Compression?
Overview: Assists with maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.
Essential Duties:
- Maintains a safe and well-organized work environment.
- Works with others to perform Call Outs (CO), Preventative Maintenance (PM), Major Maintenance(MM), Overhauls and MOB/DEMOB.
- Performs Call Outs (CO) with or without assistance from a technical expert. Needs to be able to diagnose and repair mechanical problems on multiple compressor configurations.
- Completes and submits required documentation in an accurate and timely fashion.
Non-Essential Duties: Performs other duties as assigned.
All employees shall follow the Nova Compression Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.
Ability To -
Skills and Abilities:
- Perform all essential duties.
- Develop proficiency to perform quality, efficient work with less assistance.
- Begin to demonstrate customer service skills.
- Read, write, and speak English (work orders, manuals, etc.)
- Follow all health, safety, and environmental procedures.
- Use basic computer skills, including Internet Explorer and Outlook.
- Respond to afterhours request regularly on an on-call basis.
Knowledge
- Knowledge of or training in relevant HSE procedures and regulations.
- General mechanical knowledge.
- Basic knowledge of electronics.
Minimum Education and Certification
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school / training preferred.
Minimum Experience
- Demonstrated mechanical experience.
Tools
- Must provide own basic hand tools.
Leadership
- May serve as a resource to others with less experience.
Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed.
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move, and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs, and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Extensive Travel.
- Drives and works in inclement weather for extended periods.
Problem Solving and Innovation
- Problems vary but can usually be identified easily.
- Implements solutions to problems either of limited scope, low complexity or with precedents.
- Performs work using established examples / procedures as a guide.
- Identifies opportunities and provides ideas, methods, and innovations to enhance teamwork, efficiency, and quality.
Impact
- Actions and decisions impact operational, and to some degree financial results on assigned equipment but may be limited by supervisory oversight.
- Customers complain quickly if there is trouble. Timeliness and errors can affect customer productivity.
- Accountable for HSE, service quality, and customer satisfaction.
Freedom To ACT
- Well-defined, written, or verbal instructions or standardized procedures are readily available.
- Must follow and comply with company and department procedures, requests, and standards.
- Works under direct supervision during Short Service Employee (SSE) period (1-3 months).
This job description is a summary of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks, as assigned by supervisor, regardless of job title or routine job duties
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Work Location: In person