What are the responsibilities and job description for the Front Desk Receptionist position at Nova Dental Studio?
Responsibilities:
- Answer and manage incoming phone calls in a professional and courteous manner.
- Schedule and confirm patient appointments effectively.
- Verify dental insurance eligibility, benefits, and obtain prior authorizations when necessary.
- Understand and use basic dental terminology when communicating with patients and staff.
- Assist patients with check-in and check-out procedures, including collecting payments.
- Maintain accurate patient records and update information as needed.
- Provide excellent customer service and ensure patient satisfaction.
Requirements:
- Dental Office Experience Required: Previous experience working in a dental office front desk role is mandatory.
- Insurance Knowledge: Experience verifying insurance coverage and eligibility.
- Dental Terminology: Familiarity with basic dental procedures and terms.
- Communication Skills: Professional phone etiquette and strong interpersonal skills.
- Computer Skills: Experience with dental management software (preferred but not required).
Job Type: Full-time
Pay: From $4,000.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Hialeah, FL 33013 (Required)
Ability to Relocate:
- Hialeah, FL 33013: Relocate before starting work (Required)
Work Location: In person
Salary : $4,000