Processor

Description

Core Values

PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans in which we act on employee feedback and implement changes that will make NOVA® Home Loans a better place to work and promote a higher level of service to our clients.

The Processor is responsible for ensuring the accuracy and completeness of loan files while maintaining compliance with company standards. This role involves reviewing documentation, coordinating with borrowers and third-party vendors to gather required information, and facilitating communication between customers, underwriters, closers, and other key stakeholders to ensure a smooth loan process.

Evolving as a Processor by having…

• High School Diploma or GED required.
• Minimum of 2 years of loan processing experience, preferably recent.
• Previous experience in a customer service role is preferred.
• 1 to 3 years of experience in the mortgage industry is preferred.

Exciting Opportunities to Grow by…

• Review loan files for completeness, accuracy, and compliance with company standards.
• Verify system input for accuracy and ensure correct loan program applicability.
• Analyze income, assets, credit reports, verifications, appraisals, and title reports to validate loan eligibility.
• Obtain and review Automated Underwriting System (AUS) findings for accuracy.
• Communicate with borrowers to request additional documentation and review closing figures before submission.
• Provide timely status updates to loan officers, borrowers, and agents.
• Coordinate submission to underwriting, documentation requests, and satisfaction of closing/funding conditions.
• Facilitate loan closings as needed.
• Ensure files are submitted in accordance with company timelines and quality standards.
• Review pre-audit HUD-1/CD for accuracy and collaborate with loan officers and title companies to resolve discrepancies before closing.
• Prioritize workflow to efficiently manage time-sensitive files.
• Ensure compliance with all regulatory requirements, including federal and state guidelines.
• Perform other duties as assigned.

Show us your growth with…

• Knowledge of applicable federal, state, and local laws, rules, and regulations in order to ensure compliance.
• Ability to maintain high level of confidentiality regarding private, trade secret and/or proprietary information.
• Excellent attention to detail skills.
• Knowledge and understanding of computer software programs such as Microsoft Word, Excel, and Outlook as well as mortgage loan origination software.
• Effective oral and written communication skills.
• Ability to work independently and as part of a team.

Benefits Offered...

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program

NOVA® is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.

Qualifications