What are the responsibilities and job description for the Scheduler position at Nova Leap Home Health- South Deerfield?
WEEKLY PAY, FULL BENEFITS, PAID SICK AND VACATION, 401K!
Job Summary
We are seeking a detail-oriented and organized Scheduler to join our team. The ideal candidate will be responsible for managing client and caregiver schedules, ensuring efficient patient flow, and providing exceptional customer service. Hours are 9am-4pm Monday-Friday and cover the after-hours phone 1 weekend per month for an additional stipend. MUST HAVE PRIOR EXPERIENCE IN SCHEDULING, MEDICAL SCHEDULING PREFERRED.
Duties
- Coordinate and manage patient appointments using software systems.
- Answer phone calls with professionalism, utilizing strong phone etiquette to address patient inquiries and concerns.
- Maintain accurate records of patient information and scheduling details, ensuring confidentiality and compliance with medical office standards.
- Must be a team player and have the ability to multi-task in busy office environment
- Cover the on-call after hours phone 1 weekend per month for stipend
- Assist in the training of new staff members on scheduling protocols and software usage as needed.
- Prior patient care experience is preferred, not required.
Experience
- Previous experience in a medical scheduling role or medical office environment is preferred.
- Excellent customer service skills
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills
- A proactive approach to problem-solving and the ability to work collaboratively within a team setting.
- High School diploma
- Reliable transportation
Join us in providing outstanding service to our patients while contributing to the smooth operation of our agency!
Job Type: Full-time
Pay: $20.00 - $22.50 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Medical Specialty:
- Home Health
Schedule:
- Day shift
- Monday to Friday
- On call
Experience:
- Customer service: 1 year (Required)
- scheduling: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- South Deerfield, MA 01373 (Required)
Work Location: In person
Salary : $20 - $23