What are the responsibilities and job description for the Patient Coordinator for Prestigious Plastic Surgery Practice position at NOVA Plastic Surgery and Dermatology?
About Us:
NOVA Plastic Surgery and Dermatology, located in the heart of Ashburn, VA, is one of the largest and most sought-after Medspas and Plastic Surgery practices in the region. Led by board-certified Plastic Surgeon, Dr. Fadi Nukta, our state-of-the-art facility is recognized as a Skinceuticals Advanced Aesthetic Center. With two premier locations—our main practice and SkinLab Ashburn at One Loudoun—we are dedicated to delivering exceptional medical and aesthetic services. Our practice has earned stellar reviews, and our vibrant Instagram community boasts thousands of followers. Join our fun, hard-working team of professionals committed to excellence.
Job Description:
We are seeking an experienced and dynamic Patient Coordinator to join our team. The ideal candidate will be responsible for:
- Converting Leads: Effectively manage phone calls and web inquiries, converting them into scheduled consultations.
- Front Desk Management: Welcoming patients, checking them in and out, handling payments, and scheduling follow-up appointments.
- Sales and Service: Promoting and answering questions about our retail products and services to drive sales.
- Customer Service Excellence: Providing outstanding customer service to ensure a smooth and positive patient experience from start to finish.
Qualifications:
- Experience: A minimum of 5 years of experience in a related field, preferably in plastic surgery or a high-end medical practice.
- Sales-minded: Strong ability to convert leads into consultations, with a proven track record in patient coordination and sales.
- Professionalism: Represent the practice with a high level of professionalism and care.
- Education: A bachelor's degree is preferred.
- Flexibility: Must be able to work at both our main practice and SkinLab location (1 mile away).
Benefits:
- Competitive pay commensurate with experience
- Paid Time Off (PTO)
- 401k plan
- Discounts on products and services
- Great advancement opportunities
If you are an experienced patient coordinator with a sales-driven mindset, a passion for patient care, and a desire to work in a dynamic and fast-paced environment, we want to hear from you!
Join us at NOVA Plastic Surgery and be part of a team dedicated to excellence in patient care and aesthetic services.
