What are the responsibilities and job description for the Patient Service Specialist - Float position at NovaCare Rehabilitation?
Position: Patient Service Specialist - Float
Location: Mayfield Village, OH **Employee to float to clinics along the East side of Cleveland.**
Type of Employment: Full-time
Schedule: Weekdays (Hours Vary)
Compensation: Starting at $14/hr pending experience
When patients enter our outpatient physical therapy center in Mayfield Village, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
- 1 Year Front Desk experience
Preferred:
- Healthcare experience
Salary : $14
