What are the responsibilities and job description for the Guest Services Representative Lead position at Novant Health Careers?
Job Summary
Monday - Friday 11am - 7:30pm
Provide caring, compassionate and helpful service to patients and their loved ones. The lead will maintain a welcoming and safe environment, provide immediate service recovery as needed and perform various clerical duties as assigned. Come join a remarkable team where quality care meets quality service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
70855
Monday - Friday 11am - 7:30pm
Provide caring, compassionate and helpful service to patients and their loved ones. The lead will maintain a welcoming and safe environment, provide immediate service recovery as needed and perform various clerical duties as assigned. Come join a remarkable team where quality care meets quality service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
- Education: High School Diploma or GED, required.
- Experience:
- 2 years of customer service experience, required.
- 1 year of experience working in a healthcare setting, preferred.
- Additional Skills Required:
- Critical thinking skills.
- Effective communicate skills and patience with people of diverse backgrounds and all levels of authority.
- Ability to maintain confidentiality.
- Must be flexible and able to respond to changing priorities in a fast paced environment.
- Must be detailed oriented and demonstrate problem solving skills.
70855
