What are the responsibilities and job description for the Patient Coordinator position at Novant Health | GoHealth Urgent Care?
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center’s behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center’s behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, makes patients and all visitors feel comfortable, anticipate and attend to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments and assisting in the insurance verification process.
Pay Rate: $17.50 to $22.25 based on experience.
Job Requirements
Job Requirements
- High School diploma or equivalent required
. BLS required to have before hire date.
- 2 years’ experience in a Customer Service role
- Experience with electronic medical records
- Medical Office experience preferred
- Ability to multi-task in a fast-paced environment
- Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
- Ability to work independently with minimal supervision
- Exceptional written and verbal communication skills
Salary : $18 - $22
