What are the responsibilities and job description for the Patient Services Representative FT (Hillcrest) position at Novant Health Urgent Cares LLC?
Title: Patient Services Representative
Location: Doctors Care Hillcrest
Status: Full-Time
Who Are We?
UCI Medical Affiliates, Inc. (UCI), located in Columbia, South Carolina, provides non-medical management and administrative services to 50 Doctors Care urgent care centers and 20 Progressive Physical Therapy facilities located throughout South Carolina. For decades our family of brands have provided exceptional, convenient, and affordable healthcare experiences to families and communities all over the Palmetto State.
What Do We Offer?
- Competitive wages
- Shift Differential Pay
- Incentive Pay Programs
- Generous PTO that increases with tenure
- 401K
- Health, dental, vision insurance
- Flexible Spending Account
- Short term and Long term Disability
- Whole and Term Life Insurance
- Rewarding Careers
What Are We Looking For?
UCI is currently looking for a patient service representative (PSR) to join our team. The PSR greets patients, assisting our patients with paperwork, maintaining the sign-in sheet, and the overall appearance of the front office. The PSR also ensures the accuracy of the patient’s demographics, enter charges into the system and collects co-payments as needed.
Do You Have What It Takes?
A good candidate will bring with them:
- High School diploma or equivalency
- Customer service experience
- Medical terminology knowledge
- Computer skills
- Willing to work 12 hour shifts and weekends
- Willing to work at other centers as needed
- Effective verbal and written communication skills
- Ability to reflect our mission, vision, and values through actions and conduct.
An ideal candidate would also have:
- Previous experience working in a patient services representative position.
