Demo

Regional Operations Manager - Ophthalmology

Novaris Search
Dallas, TX Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/26/2025

Job Title : Operations Manager, Ophthalmology - Texas

Location : Texas (Travel Required Between Offices)

Reports To : Regional Director of Operations

OPHTHALMOLOGY INDUSTRY EXPERIENCE IS ESSENTIAL FOR THIS ROLE

Job Summary :

We are seeking an experienced Operations Manager to oversee the daily operations of 6 ophthalmology offices and 17 providers across Texas. This role requires a hands-on leader with a strong background in healthcare operations, exceptional organizational skills, and the ability to ensure efficient practice management while delivering excellent patient care.

Key Responsibilities :

Operational Leadership :

  • Oversee daily operations across six offices, ensuring consistency in processes and quality standards.
  • Develop and implement operational strategies to optimize workflow, increase efficiency, and enhance patient satisfaction.
  • Manage provider schedules to ensure optimal utilization and timely patient care.

Team Management :

  • Supervise and support administrative and clinical staff, including performance evaluations, training, and development.
  • Foster a collaborative and motivated work environment to drive staff engagement and retention.
  • Financial Oversight :
  • Monitor budgets, control expenses, and analyze financial performance metrics.
  • Collaborate with leadership to identify growth opportunities and implement cost-saving measures.
  • Compliance and Quality Assurance :

  • Ensure all offices adhere to federal, state, and local healthcare regulations, including HIPAA compliance.
  • Implement and monitor quality assurance programs to maintain high standards of care.
  • Patient Experience :

  • Address patient concerns and ensure resolution to maintain a positive patient experience.
  • Promote patient satisfaction initiatives and ensure timely follow-up on feedback.
  • Operational Reporting :

  • Provide regular reports on key operational metrics to senior leadership.
  • Identify trends and opportunities for improvement within the practices.
  • Qualifications :

    Education : Bachelor’s degree in healthcare administration, business management, or a related field (Master’s preferred).

    Experience : 3 years in a healthcare operations management role, preferably within ophthalmology or a multi-site healthcare organization.

    Skills :

  • Strong leadership and interpersonal skills.
  • Proficiency in practice management systems and EMR software.
  • Financial acumen and experience managing budgets.
  • Exceptional organizational and problem-solving abilities.
  • Knowledge of compliance standards in healthcare, including HIPAA.
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