Director, Communications

Job Description Summary

Job Description

Key Responsibilities:

• Lead, build and execute integrated, end-to-end communications strategy to drive in-line brand performance and shape a supportive environment for near-term product launches, focusing on where Communications can drive the greatest impact in support of Brand and Therapeutic Area strategy
• Deeply understand market dynamics, communications trends, and audience insights to drive communications initiatives that inform and activate target stakeholders
• Serve as an integral partner to cross-functional business teams and counsellor to senior management on external and internal communications
• Engage and integrate functional expertise - including media relations, social and digital marketing, internal and executive communications, patient and issues advocacy, and market and audience analytics - to drive execution of key Brand and Therapeutic Area programs and activities
• Forge trusted relationships with key HCP- and patient-focused trade media, as well as with medical experts, and other influential voices in the patient and advocacy community
• Anticipate and manage risk to Novartis and Brand reputation by pre-emptively shaping the environment; advise on and mitigate reputational risk associated with specific activities
• Elevate awareness of Novartis as a leader within the therapeutic area and the impact we have on patient outcomes
• Build, monitor and evaluate the function's performance to achieve and maintain best-in-class outcomes, while being fully consistent with the evolving legal, regulatory and compliance environment

Essential Requirements:

• Impact of communications insights and strategies on brand and organizational goals; recognition of their quality
• Leadership and functional alignment of communications strategies, priorities and objectives across therapeutic area
• Utilization of OGSM framework planning approach with measurable results and assessment
• Success rate in issue management in areas/geographies critical to the business
• Feedback from internal and external stakeholders on collaboration, thought leadership, expertise
• Efficient management of agency resources (ROI)

Minimum Requirements:

• Bachelor's degree required
• 10 years of experience in communications with significant prior experience in oncology brand communications disciplines
• Expertise in integrated marketing strategies
• Leadership within a matrixed organization environment
• Management of agency partners and budget
• Media relations experience, including building and maintaining relationships with key media outlets and journalists
• Crisis and issues management

Skills:

• Strong strategic and critical thinking skills and collaborative mindset
• Ability to effectively analyze audience and market data to inform strategic communication thinking
• Ability to understand and predict the impact of communications strategies on organizational goals
• Excellent communications abilities including storytelling, writing and presentation skills
• Expertise in managing and implementing integrated (multi-audience, multi-channel) communication plans, campaigns and projects against business objectives and priorities, and measure effectiveness of efforts
• Proficiency in data analysis and literacy to drive informed decision-making and strategy development
• Ability to multi-task and manage complex issues into simple effective solutions
• Ability to influence and adapt within a dynamic and ambiguous environment
• Ability to lead across diverse set of matrixed cross-functional partners and leaders
• Ability to prioritize and maximize time and resource

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $152,600 - $283,400 / year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call 1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired