Demo

Medical Assistant

Novello Specialty Clinic
Traverse, MI Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/5/2025

Opportunity to grow! Come and join our team at Novello Specialty Clinic and helps us create and build our new multi-specialty practice!

Novello is a progressive, LEAN, and leading Physician Organization located in Traverse City, MI. We are a shareholder owned organization with a membership of over 350 independent physicians. We strive to place the relationship between the physician and patient at the center of all that we do. The Quadruple AIM guides our work; reduce cost, improve outcomes, improve the patient experience, and reward the physician experience. Novello believes the business of medicine should be returned to the physicians as the physician – patient relationship is key.

As a Medical Assistant you will be responsible for providing support to ensure efficient operation of the medical office. You will support providers and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner.

Please read the list of job duties below carefully. We are looking for qualified candidates who are motivated to take the initiative and help create and develop this role of the medical assistant within the practice. Electronic medical records (EMR) is crucial; eClinical Works experience is a bonus!

Administrative duties

  • Managing office telephone system, including answering calls and returning messages
  • Scheduling patient appointments and maintaining communication to confirm future appointments
  • Documenting patients' medical information, including medical history and health insurance information
  • Performing data entry tasks to document patient records within facility databases and maintaining patient files
  • Coordinating daily office activities, greeting patients and checking patients in and out for their appointments
  • Create and triage patient telephone encounters
  • Monitor patient portal for messages
  • Monitor electronic refill requests, fax box and incoming patient documents
  • Prior Authorizations (non-clinical days)

Clinical duties

  • Rooming patients and recording vital signs, documenting physicians' notes and changes in medical conditions
  • Performing any in-house laboratory testing and/or collection of specimens for outside laboratory testing
  • Prepping exam rooms for clinical procedures and assisting practitioners with patient care
  • Assisting physicians during routine checkups, outpatient procedures and other physical exams
  • Monitoring and documenting patient symptoms for physicians' review during clinical exams
  • Providing compassionate patient support and care, attention and assistance during office visits
  • Preparing and administering medications under the direction of supervising physicians
  • Call in prescriptions

Non-Clinical Days

  • Managing office telephone system
  • Call patient to schedule future appointments
  • Call patient with test results
  • Prior Authorizations
  • Create and triage patient telephone encounters
  • Monitor patient portal for messages
  • Monitor electronic refill requests, fax box and incoming patient documents
  • Prior Authorizations (non-clinical days)
  • Managing incoming referrals

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $21

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