Leasing Consultant

Floating Leasing Consultant Job Description

Reports to: Property Manager

Department: Property Management

Summary

The Leasing Consultant will assist in the leasing and marketing initiatives of NOVO managed communities in the DC Metro area. The Leasing Consultant will effectively market the community to ensure the leasing targets are achieved. Should have a high level of energy and always demonstrate a high level of professionalism. Some typical duties of a property leasing consultant include showing properties to prospective residents and handling marketing campaigns.

Essential Duties and Responsibilities

Leasing

• • Greet prospects and pre-qualify by covering all criteria (ask questions to determine needs, type apartment, floor level, household size, move in date, where previously lived, why they are moving, etc.)
  • Immediately record all telephone, email and in-person visits into Yardi system, where the lead is not automatically synced through Prospect Portal.
  • Inspect vacant apartments, which are being show on a daily basis to ensure they are new resident ready.
  • Demonstrate features and benefits of the community and link to future resident needs; close the sale.
  • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
  • Review and process applications for approvals. (i.e., credit check, rental history, etc.) Submit application approval with manager for approval. Follow up with applicant regarding status.
  • Ensure apartment is ready for resident to move-in on agreed date.
  • Within 24 hours of visit follow-up on prospects you were unable to close and attempt to close sale again. Continue to follow-up with prospects weekly until they advise they are no longer interested. If unable to help prospect, refer them to sister communities to meet prospect?s needs. Record all follow-up efforts in Yardi in Prospect contact section.
  • Prepare lease agreement in Blue Moon and send for signature to future resident. Save completed lease as an attachment in Yardi. Orient new residents to community on move-in day.
• Monitor renewals, initiate lease check-in calls 90 days before renewal date. Distribute and follow-up on renewal notices.
• Assist in monitoring advertising effectiveness by reviewing and commenting on marketing material.
• Distribute all company or community-issued notices either by hand delivery or rent café eblast.
• Represent the company in a professional manner at all the times.

Administrative

• Utilize Yardi software for all areas of leasing and resident activity. Be able to review and update information on Dashboard daily.
• Effectively prepare lease paperwork in Blue Moon for both new and renewing residents.
• Process background screening on all prospective residents within 24 hours of receiving the application.
• Comply with federal, state, local and company policies, procedures and regulations relative to fair housing.
• Record communications with current and prospective residents in the Yardi memo feature.
• Maintain accurate monthly commission reports in Paychex system, provide proof of move in and payment of first month?s rent for the first payroll of each month.

Neighborhood Marketing

• Advise residents of referral concessions (if applicable).
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Seek opportunities to market community through outreach. Distribute newsletters, pamphlets, flyers, to outreach at local employers, college campuses or other locations.
• Prepare and distribute resident referral flyers through Rent Café and/or by hand to each door.
• Conduct market surveys and shop competitive communities.

Competencies

• Effective Communication
• Customer Service Skills
• Well Organized and Able to Meet Deadlines
• Work Effectively in a Team Environment
• Results Driven
• Courteous and Professional

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Some weekend work is required.

Travel

Yes, travel is expected between local properties in the DC Metro area.