What are the responsibilities and job description for the Territory Sales Manager | Florida Panhandle and Southern Alabama position at NOVO?
Novo Building Products is an industry-leading manufacturer and distributor of mouldings, stair parts, doors, and specialty building products. Novo Building Products family of companies includes Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.
Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to positively impact the people and communities we touch every day.
This territory covers the Florida Panhandle and South Alabama.
Position Summary
This position is responsible for developing Novo's business with delegated accounts in a specific market or geography. Main responsibilities include starting, developing, and enhancing customer relationships and driving the sales process with positive sales and margin results that meet or exceed sales objectives. Additionally, it is important for this position to retain current business, convert new customers, and identify future opportunities for continuous market share growth.
Essential Responsibilities
- Meet and exceed sales targets; achieve maximum sales in assigned territories through pro sales channels.
- Execute our service model and overall strategies to optimize the penetration of Novo's products in the specific geography.
- Strive to drive customer satisfaction and increase combined overall sales volume and profit margins for the pro sales market segments. This will be accomplished through maintaining current business and developing new business with existing accounts and new customers.
- Establish credibility and respect with the pro sales account and stakeholders by conducting all business consistent with Novo's Vision, Values, and Strategies.
- Develop and maintain product and industry expertise in an assigned specialty area to support departmental efforts and use ingenuity to develop new sales approaches.
- Promptly address customer problems / complaints or, when appropriate, forward them in a timely manner to the appropriate person to manage / resolve the issue.
- Inform purchasing of large upcoming sales and / or out-of-stock concerns.
- Provide and report market intelligence on pricing and / or customer needs / special requests to Novo.
- Interact cooperatively with other departments as well as with outside vendors, customers, and potential customers, demonstrating Novo's high standards of professionalism and integrity.
- Proactively partner and collaborate with the Account Managers :
o To grow the assigned sales geography via increased sales volumes and profit margins.
o To properly cover assigned territories to ensure customer needs are met. Additionally, use sound judgment to minimize confusion or duplication of customer calls.
o To attain monthly budgeted sales figures as well as the projection of customer sales and gross margins.
o To properly process credits / returns, follow up on the hot sheet and not fully shipped reports, as well as other automated reports ensuring the paperwork is complete and that the processes are adhered to and are accurate.
Basic Qualifications (Required)
Preferred Qualifications
Travel Requirements
Physical Requirements
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.
Why Work with Us?
We offer competitive wages and a safe and clean work environment!
We have a dynamic culture with our team members who are encouraged to contribute, change, grow, and get rewarded accordingly. If you're passionate about contributing to a great team, we would love to hear from you!
For more information, please visit our website at : www.novobp.com / careers
NOVO Building Products is an Equal Employment Opportunity employer M / F / D / V
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