Account Manager - Fresh Dairy & Yogurt

Location:Northeastern Region
State:New York
Country:USA

Our purpose points the way
In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We're here to better our world with biology.

Join us as our new Account Manager

This position works under limited direction and is primarily responsible (70%) for the sale of culture and enzyme products into food manufacturing plants (cheese, yogurt, cottage cheese, sour cream, plant based, etc) with an assigned territory (Northeastern United States). This position will be responsible for 30% technical service and support of customers and account managers. Other responsibilities include providing customer service on related products and accounts as well as in field technical assistance.

In this role, you'll make a difference by:

• Meetingor exceedingsales budget targets on a year-to-year basis.

• Securingexisting business from regular customers and findingnew business from prospective customers.

• Negotiatingcontracts and other legal documents involving in-depth product, industry, pricing and competitive information.

• Formulatingand recommendingan in-depth account strategy for assigned territory based on customer needs and requirements and carries out as approved.Utilizingkey selling strategies and creatingcorporate selling strategy plans as needed

• Maintainingand protectingcurrent business with customers utilizing business retention model.Maintains multi-level contacts with key customers; keeps them informed of price trends, new products and new uses in the development of sales.

• Providingtechnical service and assistance at customer locations including (but not limited to) trial design, data collection, execution, new product launch, troubleshooting, training, phage audit, plant optimization where appropriate and other duties as required.

• Developinga margin improvement strategy at each of the defined accounts in conjunction with sales management.

• Troubleshooting customer concerns and solvingroutine industry problems on-site (i.e. new products and uses, marketing efforts, new facilities, price trends). Informingmanagement of any significant developments immediately.

To succeed you must hold:

• Possess an in-depth understanding and experience in dairy manufacture or fermented milk production (yogurt, cottage cheese, sour cream), cheese making (American, Pasta Filata styles preferred), plant based fermentation an added benefit

• Possess good negotiation and follow-up skills.

• Ability to develop, plan, and implement short and long range goals.

• Must have technical skills to know the right questions to ask of customers.

• Must be a self-starter with drive and initiative and work with little supervision.

• Must have a passion for the food industry.

• Ability to travel up to 70% of working time.

• These characteristics are normally acquired through a Bachelors degree in a scientific field, food technology or chemistry preferred, and a minimum of five years of sales experience.

Could our purpose be yours? Then apply today!

Application deadline: 2/28/25

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.

Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com

Not the right fit for you?
Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral! Please check out our other open positions. The right fit for you could just be a few clicks away.

#LI-Remote