What are the responsibilities and job description for the RECEPTIONIST position at Novuskin NV LLC?
About the Organization
Novuskin is Med Spa uses innovative technology along with superior cosmetics to help our clients look and feel their absolute best!
Novuskin, an esteemed Medical Spa, strategically positions itself for expanded services by incorporating advanced technology into our daily operations, empowering members to achieve and enhance the optimal condition of their skin. Our unwavering commitment revolves around fostering comprehensive skin health, promoting beauty, and cultivating confidence from within.
We are one of the fastest growing Aesthetics Membership Med Spa chain on the national level. Our goal is to expand across the United States educating our clients on how to have younger and healthier looking skin.
What's in it for you?
Competitive Wages
Benefit (Medical, Dental & Vision)
Matching 401K
Career Advancement
And so much more...
Full-Time / Part-Time
Full-Time
Number of Openings
Pay Rate
Req Number
CLE-25-00001
Description
We are looking for a friendly and professional Spa Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service while managing bookings, inquiries, and administrative tasks. You will play a vital role in creating a welcoming environment for clients.
What we offer : Competitive pay, Medical, Dental, Vision, Matching 401K and so much more...
Hourly Pay : $18 - $20 per hour based on experience
- Responsible for checking in and out our Customers
- Responsible for updating Customer information
- Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
- Collect postal mail and direct it to the appropriate staff member
- Responsible for cashing out customers that have purchased products and / or services.
- Responsible for Front desk closing reports.
- Responsible for keeping the front desk clean and presentable
- Assist in planning company events, meetings, luncheons and employee team building activities
- Assist in set up , break down and organizing company events
- Ensure that Client information is up to date and in the system
- Maintain world class customer service at the Concierge area, making sure the area is inviting, and has promotional materials available to clients.
- Provide any support to all managers.
- Promote monthly promotions
- Handle credit transactions
- Deal with banks and credit companies
- Perform credit checks as needed
- Handle sensitive date with confidentiality
- Date entry of customer information
- Manage customer details including all transactions
- Manage money, payment plans and finances
- Issue receipts and refunds (with manager approval)
- Daily, weekly and monthly reports of all transactions
- Provide quick and friendly answers to customer questions and complaints
- Explain in detail all terms and conditions of selected membership
- Thorough knowledge of all memberships and products and communicate the features and benefits of each.
- Communicate with team members, as appropriate, through WhatsAp
- Use the Zenoti schedule system to anticipate client closings.
- Other duties as assigned by management
- this is not a complete job descrition
Position Requirements
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Receptionist
Exempt / Non-Exempt
Non-Exempt
Open Date
2 / 5 / 2025
Location
Novuskin CO LLC
This position is currently accepting applications.
Salary : $18 - $20
