What are the responsibilities and job description for the Customer Service Assistant position at Now Hiring?
We are seeking a motivated individual with a passion for people, a competitive drive, and an interest in the dynamic marketing and sales industry to join our team.
Customer Service Assistant
Job Summary :
This entry-level role provides customer service and sales support, delivering excellent service to clients and customers. Strong customer service and sales skills are essential for success in this front-line position.
Key Responsibilities :
- Represent the company by delivering high-quality, efficient customer service
- Engage with customers to understand their needs and offer relevant products / services
- Respond to inquiries and provide appropriate solutions
- Escalate major sales or leads to senior Account Managers
- Track and document all customer interactions, sales, and leads
- Ensure adherence to company and client policies
- Support colleagues and other departments as needed
