What are the responsibilities and job description for the Management Trainee - Customer Service Representative position at NOW HIRING?
We have seen astounding growth and brand awareness this past year and we have our sights set on very ambitious, game-changing goals. The entrepreneurial spirit is woven into our DNA and has been ever since we opened our doors years ago.
Our firm transmits a lasting impression and the same goes for our Management team. We owe our success to the leadership, expertise, and drive of our Management staff. Imagine working for a firm where continuous improvement, hard work, and innovation are not only celebrated but rewarded. Our Management Trainees work alongside our existing management team and serve as an integral success to the overall performance of the company.
Responsibilities of a Management Trainee :
- Review and evaluate customer service and sales departments work to ensure quality and timeliness
- Ensures employees actions are focused on enhancing customer satisfaction to drive customer loyalty and boost sales margins
- Establish and report team and individual performance standards
- Assist in planning, executing, and scheduling meetings
- Train alongside existing Management team members to acquire techniques and systems necessary to keep the company running efficiently and smoothly
- Participate in sales, customer service, and management tasks
- Be an expert brand ambassador for our clients
- Connect with customers and provide expert knowledge of products, sales promotions, and services offered by our clients
