What are the responsibilities and job description for the Social Account Manager (Nashville) position at NOX Media, LLC?
About NOX Media, LLC
NOX Media is a dynamic and innovative social media marketing agency dedicated to helping talent and brands grow and monetize communities online. With a track record of success and a passion for creative storytelling, we empower our clients to connect with their target audiences and achieve their marketing goals.
About the role
- The account manager is a key player in our agency, responsible for building and maintaining client relationships, executing dynamic social media strategies, and leading internal teams to deliver impactful results. With a focus on client satisfaction, creative thinking, and efficient project management, the account manager ensures the seamless implementation of campaigns, cultivates brand narratives, and contributes to the overall success of our clients and the agency.
- A must-have skill for this role is on-site content shoot production and coordination. The ideal candidate is highly experienced in planning, managing, and executing content shoots to ensure top-tier content delivery for our clients.
What you'll do
- Manage day-to-day client relationships and communications, ensuring proactive service
- Oversee internal client-specific teams, ensuring execution aligns with strategic goals
- Define brand narratives and content and growth strategies for clients
- Create detailed content briefs and ensure effective communication with content creators
- Lead and facilitate weekly client calls, ensuring client expectations are met
- Review monthly reports, identify key takeaways, and refine strategies collaboratively
- Ensure the team is playing to the nuances of each social platform for increased organic exposure
- Identify influencers and contribute to building partnerships
- Ensure the team is creating thorough paid ad campaigns and effectively communicate results and optimization tactics to clients
- Write captions, organize content calendars, and maintain content quality standards
- Plan, produce, and coordinate on-site content shoots to ensure seamless execution and high-quality content delivery
- Contribute to the overall digital marketing strategy
- Stay updated with technology and best practices
Qualifications
- Must be based in Nashville, TN, and available for in-person content shoots
- 3 years of experience in digital marketing and or client management
- 3 years of experience collaborating with and or managing cross-functional marketing teams (creators, social media managers, etc.)
- Proven experience in on-site content shoot production and coordination
- General paid media knowledge (understanding of Google Analytics and Facebook Ads Manager)
- Ability to collaborate effectively in a team environment
- An independent worker with strong time management and organization skills
- A problem solver with foresight and the ability to develop creative solutions
- Deep knowledge of digital advertising and marketing issues and trends, including the corresponding media landscape
- Ability to quickly and easily comprehend NOX’s business, issues, and competitive environment and translate them into agency plans and action
- Very experienced with the Google Suite (Gmail, Calendar, Google Drive)
- Demonstrated problem-solving capabilities in a client-facing role
- Professional and respectful demeanor in dealing with internal and external business partners
- Integrity and optimism, regardless of the situation
- Use information, data, and resources to proactively identify and solve problems to get the job done
The pay range for this role is:
50,000 - 80,000 USD per year(Remote - Nashville, US)