Project Lead

Application Deadline: 11 April 2025

Department: Production

Location: St. Louis

Compensation: $35,000 - $45,000 / year

Description

The Production Lead plays a critical role in the success of our branches by managing various stages of roofing projects while supporting sales, operations, and homeowners. This position is responsible for overseeing multiple production activities within the branch, assigned based on business needs. This role ensures that all projects meet quality standards, are completed efficiently, and align with company objectives.


Key Responsibilities

Project Management: 33% of position responsibility

• Directly supervising three to four roofing projects per day


• Meeting with homeowners on the day of the build to provide excellent customer service and explain all expectations associated with the roofing project


• Maintaining ongoing communication with customer through the completion of the build


• Posting permits when needed and meeting with inspectors to ensure quality completion of projects


• Directly managing and overseeing roofing crews and providing them with detailed instructions pertaining to each project to ensure jobs are completed on time, per the scope of work, and to the highest standard


• Managing material inventory on each project to ensure all needed materials are correctly stocked by distributor and any missing items are acquired in a timely fashion


• Completing documentation pertaining to each individual project: change orders, project photos, material overages / shortages


• Completing final roof inspection


• Handling the oversight and completion of repair orders associated with new installs


• Communicating build completion and ongoing timelines to the branch General Manager


• Following OSHA safety standards and ensuring the crews are in compliance with required safety program guidelines (ladders, harness program, etc.)


• Performing and documenting safety program requirements (vehicle, project, near miss, tool talks)
  
  
  

Project Repairs: 33% of position responsibility

• Communicating with teammates about daily tasks, projects, and challenges


• Traveling to customer homes and troubleshooting various issues related to roofing repair


• Providing outstanding customer service


• Performing minor repairs to roofs, including working with or around siding, gutters, awnings, and windows


• Patching drywall and performing interior construction to our homeowners' exacting standards


• Diligently documenting work performed


• Assisting with branch maintenance, repairs, and inventory pick-up and distribution


• Follows OSHA and company required safety guidelines

Multi-Family Project Management: 33% of position responsibility

• Conduct property inspections to identify and document storm damage


• Conduct pre-construction walk-throughs with property managers and Homeowners Association leaders


• Manage resident needs and concerns during construction.


• Manage project build daily onsite


• Posting permits when needed and meeting with inspectors to ensure quality completion of projects.


• The direct management and oversight of roofing crews, and providing them with detailed instructions pertaining to each project to ensure jobs are completed on time, per the scope of work, and to the highest standard


• Final roof inspection


• Manage customer resolutions


• Following OSHA safety standards and ensuring the crews are in compliance with required safety program guidelines (ladders, harness program, lifts, etc.)


• Performing and documenting safety program requirements (vehicle, project, near miss, tool talks)

Skills, Knowledge & Expertise

EDUCATION AND FORMAL TRAINING:

• Associate's degree or equivalent related experience.


• Power industrial truck


• General construction experience

KNOWLEDGE, SKILLS, AND ABILITY:

• Strong attention to detail


• Excellent written and verbal communication skills


• Not afraid of heights (you would be climbing up/down ladders and on roofs)


• Ability to work with little supervision


• Valid driver's license


• Organized


• Excellent customer service skills
  
  
  

INTELLECTUAL DEMANDS:

• Must understand vague and implicit instructions and react favorably in all work situations.


• Must be approachable, flexible, and responsive to a variety of people and issues.


• Must be able to resolve problems, handle conflict and make effective decisions under pressure.


• Requires public contact and excellent interpersonal skills.

Job Benefits

• 
  Benefits: Health, dental, unlimited vacation, 401K, and Premier apparel.


• 
  Professional Growth: Access to ongoing training, company-wide events, and opportunities to grow within the organization.


• 
  Culture: Work with a passionate, dedicated team in a collaborative environment where innovation and excellence are celebrated.