What are the responsibilities and job description for the Service Sales Engineer position at NPA WorldWide?
Job description : My client is
- a global leading engineering company that DESIGNS, MANUFACTURERS AND SERVICES capital, industrialequipment(spray dryers, ectc.) sold primarilty foodprocessing manufacturersin the Upper Midwest.
- They want somecommutable to their
- Hammond, Wisconsin
- office or open to relocate to or near Hammond, WI. T
- ravel to food processing customers is about50% per month.
- This roleis mostly
- BUSINESSDEVELOPMENT / SALES interfacing effectively with plant managers, ops managers at food processing plants.
- We are seeking an experienced and dynamic Sales and Service Manager to coordinate and drive
- our parts sales and service activities across the Upper Midwest. This role requires
- a strategic leader
- who can effectively allocate resources, prioritize initiatives, and support the implementation of localsales and service strategies. The ideal candidate will have a strong knowledge of the food industry, adeep understanding of the competitive landscape, and a proven ability to achieve sales and servicegrowth.
- Responsibilities / Tasks
- Sales & Service Leadership
- Drive territory parts sales and service activities, ensuring alignment
- with overall business goals. Allocate resources eectively and prioritize initiatives to maximizemarket impact.Strategic Implementation : Support the execution of local equipment and service sales strategies.Position product oerings to enhance competitiveness and achieve order and margin intake targets.Customer Engagement : Build and maintain strong relationships with customers and internalstakeholders. Serve as the key account manager, ensuring customers are informed of all availableproducts and services.Issue Resolution : Identify and organize resolutions for complex issues associated with start-upsand field trials at customer sites.Market Expansion : Drive sales and service growth, expanding market reach and coverage within theterritory. Monitor market trends to stay ahead of the competitive landscape.Product Development : Support product development projects within the territory, working closelywith customers to understand requirements and contribute to the success of product launches.Quotation & Pricing : Develop detailed quotations, understand customer requirements, and assistin defining pricing strategies to ensure margin contribution and competitiveness.Customer-Centric Culture : Foster a "One Face to the Client" culture, ensuring a seamless andconsistent customer experience across all interactions.
- Evaporator Dryer Technologies, Inc.Travel & Relationship Building : Travel extensively (50%) throughout the territory to build andstrengthen customer relationships and identify new business opportunities.Change Management & Leadership : Lead change management initiatives, applyingentrepreneurial competencies and strong leadership skills to drive organizational success.
- Sales and service Expertis
- e : Proven track record in steering a sales organization, including product
- management within a product / sales and service matrix. Deep understanding of modern salesprocesses, service processes organization methods, and tools (e.g., ordering, pricing, CRM).Customer Focus : Strong customer orientation with the ability to engage and build relationships atvarious levels. Demonstrated superior skills in negotiation and contracting with customers.
- Communication & Networking
- Excellent communication skills, with the ability to network
- eectively and negotiate favorable outcomes. A solution-oriented team player with strong problem-solving capabilities.
- Educational Background : University Degree in Engineering, food science, or a related field, orequivalent industry experience.
- Qualifications :
- Educational Background : University Degree in Engineering, food science, or a related field, orequivalent industry experience.
- Qualifications
- Experience : Minimum of 5 years of relevant experience in industrial applications (preferably Food)with a strong knowledge of drying and evaporation applications and the competitive landscape.
- Technical Sales expeerience of capital industrial equipment(highly engineered) sold to food processing manufacturers!!
- Solid B2B sales experience interfacing with Plant Manager, Ops Managers, etc.
- Why is This a Great Opportunity :
- Growing company with a lot of opportunity for career advancementHeadquartered in France!!
- Salary Type
- Annual Salary
- Salary Min
- 90000
- Salary Max
- 110000
- Currency Type
Salary : $90,000 - $110,000