What are the responsibilities and job description for the Deskside Tech position at NPO USA?
Who we are :
NPO USA Inc. stands at the forefront of Information Technology services, offering a comprehensive suite of solutions designed to empower businesses across the globe. Our expertise spans across several critical domains :
- Cloud Solutions.
- Datacenter Excellence.
- IT Management.
- Cybersecurity.
- Data Governance and Analytics.
What you will do : The Deskside Technician will be providing deskside support to end-users on a Single Point of Contact project and will be located onsite at our client location. You will be a member of a team that interfaces with a support center and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment. Providing installation and upgrading services of hardware and software. Diagnosing end user system failures and implementing repair solutions. Diagnosing printer and other peripheral device failures and implementing repair solutions. Troubleshooting network devices to ensure connectivity from the PC to the network.
What do you need to succeed :
What you’ll get :
Contact info : hiring@npousa.com
About NPO USA :
If you are smart and curious about new things, we are looking for you : this is an exciting opportunity to work, learn and acquire new skills!
