What are the responsibilities and job description for the Transportation Analyst position at NR Consulting?
Job: Technical - Transportation Analyst
Location: Knoxville, TN
Duration: 3 Months
Job Description:
Transportation Operations Contractor – Based in Knoxville, TN
- Ensure that loads are delivering on time, monitoring pickup, in-transit and deliveries to proactively intervene and save late deliveries, driving high levels of service to our customers.
- Perform hyper-tracking of critical loads as defined by the business and transportation teams.
- Update tracking information and new dates in spreadsheets, FourKites, Control Tower, TMS, and/or SAP to leverage cross-functional visibility and communicate to customer teams as soon as delivery exceptions are known.
- Communicate effectively with internal and external parties to secure accurate and timely updates on shipment status.
- Coordinate reschedules with carriers ASAP after a confirmed missed pickup or delivery.
- Make customer delivery appointments using web sites, e-mail and/or phone calls to customers.
- Analyze shipment data to ensure every load has a confirmed delivery appointment.
- May provide coverage to operation teams that would include performing daily inbound and/or outbound shipment planning or execution in support of daily operations.
