Demo

Quality Operations Engineering Intern

NRG Energy
Utah, UT Intern
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/2/2025
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Summary

Supporting the Supplier Quality Engineering team, this position will work with returned Vivint products and optimize the testing processes. This position will work closely with Supplier Quality to submit feedback to Vivint suppliers on trending defects and issues within the testing processes as well as optimizing processes to submit warranty claims. As a liaison between Supplier Quality Engineering and the returns processing department, this position has the main goal to optimize product test fixture results through root cause analysis and good communication.

Primary Responsibilities

  • Optimize Product Test Fixtures
  • Reduce False Failures
  • Perform Time Studies on product testing processes
  • Update Work Instructions and SOPs for testing processes
  • Inspection Audits
  • Collect Representative Failure Samples
  • Update Fixture Maintenance Plan

Required Skills, Experience & Education

  • Education track in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering or similar
  • Root cause analysis
  • Data Analytics
  • Cross Functional Communication
  • Process optimization
  • Organization

Preferred Skills, Experience & Education

  • Previous Internship experience
  • Experience reporting on metrics and progress
  • PCB manufacturing and electronics rework
  • Experience using product test fixtures: RF chambers, Bed of nails, etc
  • Experience with z-wave or other RF devices

Learn about the Vivint Culture and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

  • Free daily lunch and drinks on site
  • Paid holidays and flexible paid time away
  • Employee/Friends/Family Discounts
  • Onsite health clinic, gym, gaming tables
  • Medical/dental/vision/life coverage & 24/7 Medical Hotline
  • 401(k) Employer Match
  • Employee Resource Groups

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Safety

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

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