Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
At Airtron, an NRG owned company, we’re more than just a heating and air conditioning installer and service provider. We’re a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers’ faces every day.
Job Summary :
- The HVAC Service Technician will deliver exceptional HVAC service and maintenance on residential heating and air conditioning systems under the direction of the HVAC Service Supervisor and Operations Management to ensure all work is performed correctly.
Essential Duties / Responsibilities
Maintain and repair heating and air equipment.Inspect and maintain ducting and company materials / equipment within a serviceable condition.Identify, wire, and start-up complete residential systems.Troubleshoot, recommend, and resolve / repair all issues to keep equipment functioning properly.May perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.Perform proper inspection of system and inform dispatch / customer of any outstanding concerns.Explain each service and repair performed to dispatch / customer.Directly coordinate with office for day-to-day work schedule.Facilitates order for all parts required for appointments and ensure preparedness for the day of service.Transport parts, materials and tools to the job site and provide proper accounting of assigned items.Completes all paperwork / tablet neatly and timely as requiredDebrief all service(s) provided with dispatch / customer after each service call with respective documentation.Inspection of area for cleanliness after job completion.Maintains company vehicle, ensuring cleanliness and organization, both inside and out.Abiding by ALL company standards of performance and code of ethics.Maintaining a courteous demeanor with all customers and associates.Ensure all foot ware has protective floor savers while working in client homes.Follows safety policies and procedures.Other duties as assigned.Duties may vary by location.Minimum Requirements :
High school diploma or GED1 HVAC service experienceEPA CertificationSolder / Brazing skillsGood verbal and written communication skillsMust be able to communicate in English effectively, both verbally and in writingBeginner computing skills and able to use a computer, laptop or tablet.Basic proficiency in navigating the internet and email software such as Microsoft OutlookValid driver's license requiredAbility to work overtime with little notice; weekend hours may occasionally be requiredPreferred Qualifications :
HVAC trade school certification1-2 years’ experience in construction, HVAC or related experienceAdditional Knowledge, Skills and Abilities :
Willingness to learn and be a part of a teamPositive attitude and a team playerAbility to build positive relationships with customers, both internal and externalWillingness and ability to work collaboratively with all levels of the organization.Related work experience may be substituted for education.Safety mindset and acceptance of a safety cultureWorking Conditions :
Majority of work will take place at occupied residential homes and / or construction sites. Minimal time spent in an office environment.Travel by vehicle to and from work locationsRegularly exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odorsComfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPEPhysical Requirements :
Must be able to drive and operate a motorized passenger vehicle or forkliftMust be able to lift / move up to 50 pounds frequentlyFrequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouchingMust be able to work at heights, climb ladders and stairways, and occasionally work on platforms / scaffolding (using the appropriate fall protection requirements)Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks / respirators, reflective safety vests, gloves and safety toe, construction-grade work bootsMust be able to adhere to long periods of standing, walking or sittingAbility to hear, understand and distinguish speech and / or other sounds to operate phones or other equipment safely.With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perceptionAbility to express or exchange ideas by means of the spoken word to impart oral information to othersAbility to enter text or data into a hand-held device or computer by means of a traditional keyboard or 10-key numeric keypadMust be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and toolsPhysical requirements may vary by location.NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M / F / Vet / Disability. Level, Title and / or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
