What are the responsibilities and job description for the Retail Lead Generator position at NRG?

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

At Airtron, an NRG owned company, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers' faces every day.

Job Summary :

The Retail Lead Generator, sources potential customers and sets-up appointments for the Replacement Sales Retail team in "Big Box" retail locations. This position is the first step in the prospecting process and the Retail team relies on this role's persuasive abilities and creative methods of sourcing potential customers.

Essential Duties / Responsibilities

Daily mission is to generate excitement and increase Airtron brand awareness in retail Big Box store locations.
Discovers opportunities for the Replacement Sales team by sourcing prospective buyer leads for products and services in retail Big Box store locations.
Ability to demonstrate an immediate, positive impact on sales by generating qualified leads.
Achieves minimum expectations on 1 lead every 5 hours during peak months (May-September), 1 lead every 7 hours during off peak months (October-April).
Schedules lead appointments in coordination with the Airtron office staff.
Attends daily sales team call with Lead Generator Supervisor.
Presents products and answers questions to customers and Big Box associates.
Follows all company and Big Box store policies and procedures, including but not limited to safety and other local store security procedures as required
Other duties as assigned
Duties may vary by location.

Minimum Requirements :

High School Diploma or GED

1 year's sales experience

Must be able to work evenings, weekends and holidays as assigned

Must be able to work Thursday-Sunday weekly

Must have reliable transportation and a valid driver's license

Excellent written and verbal communication skills.

General computer competency

Preferred Qualifications :

Completed college course work

Additional Knowledge, Skills and Abilities :

Must be dependable, reliable and goal driven.

Must be friendly, enthusiastic and able to engage potential customers

Customer service mindset

Drive to exceed minimum expectations in sales performance

Ability to work independently and as part of a team

Ability to build positive relationships with customers, both internal and external

Willingness and ability to work collaboratively with all levels of the organization

Safety mindset and acceptance of a safety culture

Working Conditions :

Big Box retail store environment during assigned shifts

May spend partial time in office environment

Physical Requirements :

Must be able to lift / move up to 10 pounds

May perform tasks requiring bending at the waist, kneeling or crouching

Must be able to adhere to long periods of standing, walking or sitting

Ability to hear, understand and distinguish speech and / or other sounds to operate phones or other office equipment safely.

With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception

Ability to express or exchange ideas by means of the spoken word to impart oral information to others

Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad

Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M / F / Vet / Disability. Level, Title and / or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

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Retail Lead Generator

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