What are the responsibilities and job description for the Intake Specialist position at NRI, Inc.?
You will be responsible for handling the initial stages of patient intake and assisting with various administrative tasks related to patient care. Must be a DC resident.
NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified Individual with disability.
Responsibilities:
- Collect and verify patient information such as personal details, medical history, and insurance information.
- Ensure that all required forms and documentation are completed and signed by patients before their visit or appointment.
- Verify patient insurance coverage and benefits before appointments or treatments.
- Confirm eligibility and ensure that the patient's insurance will cover the necessary services.
- Schedule patient appointments, follow-ups, and diagnostic procedures based on physician availability and patient preferences.
- Confirm appointments via phone or email and handle any scheduling changes or cancellations.
- Accurately enter patient data into electronic health records (EHR) or other medical record systems.
- Ensure patient information is updated and maintained in accordance with healthcare regulations and privacy laws (e.g., HIPAA).
- Communicate with physicians, specialists, and other healthcare staff to ensure smooth transitions for patient care.
- Provide necessary documentation to healthcare providers, such as referrals or medical records.
- Provide excellent customer service by answering patient inquiries regarding services, insurance, billing, or general information.
- Help patients navigate the intake process, addressing any concerns or questions they may have.
- Assist with billing questions, payments, and co-pays.
- Provide patients with billing information and explain insurance coverage and out-of-pocket costs.
- Ensure all intake procedures comply with healthcare regulations, including patient confidentiality laws (HIPAA).
- Maintain accurate records of all interactions and documents associated with patient intake.
For immediate consideration, send your resume to mmercer@nri-staffing.com
NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified Individual with disability.
